"My husband and I have just returned from a 7-night stay at Cavomarina Beach Hotel and overall we had a wonderful holiday.
First of all, I would highly recommend booking a private transfer. The journey from the airport took just over an hour, whereas the transfer offered through EasyJet could have taken up to two hours with multiple drop-offs.
We arrived in the evening and were pleasantly surprised to find food had been saved for us, which was a lovely touch after a long day of travelling.
We stayed in Room 123, a swim-up room, and the location was fantastic. It got the sun all day from around 11am/12pm onwards and was very close to reception, the main pool and the bar. The beachfront setting is absolutely stunning, with a beautiful beach and calm sea that was perfect for relaxing.
The food was excellent throughout our stay. Some reviews mention a limited selection, but we found there was more than enough choice and it avoided unnecessary food waste. The quality of the food, particularly the meat dishes, was outstanding and something my husband and I genuinely looked forward to every day.
The staff deserve special recognition. Every member of staff we encountered was friendly, welcoming and willing to help. Their customer service really made our holiday and is one of the main reasons we would return.
There are a few areas that could be improved. The room cleaning was not up to the standard we would expect. Fresh towels were provided daily, but toilet roll was often not replenished and we had to ask reception for more before we ran out. Surfaces, particularly in the bathroom, did not appear to be wiped down regularly. We also noticed that our bed sheets were not changed during our 7-night stay, which was disappointing.
The biggest issue was the shower. The water pressure was extremely poor, often just trickling out, and the temperature constantly fluctuated between hot and cold. Washing my hair was particularly difficult and at times I had to sit on the shower floor and use the slow-running water to rinse it. This really needs attention before future guests stay in the room.
A minor issue was that guests on the floors above often hung wet clothes out to dry, causing water to drip onto our terrace area. On one occasion our towels were left soaked as a result.
The fridge in the room was excellent and kept drinks extremely cold — so cold that our bottled water partially froze. There is also a useful small freezer compartment.
The WiFi was reliable and strong throughout the hotel. There is also a supermarket conveniently located at the end of the hotel entrance, selling anything you may have forgotten or need during your stay.
For anyone interested, late checkout is available, but you need to request it at least 24 hours in advance and there is an additional charge.
One thing worth noting is that standard all-inclusive ends at 9pm. Guests need to upgrade to All Inclusive Plus to receive drinks until 11pm. As a result, many guests leave the hotel after 9pm to visit local bars, which is a shame because the entertainment provided by the hotel often seemed underappreciated.
Despite the issues with housekeeping and the shower, we genuinely enjoyed our stay. The location is beautiful, the food is fantastic, and the staff are some of the friendliest and most helpful hotel staff we have ever encountered. Because of that, we would happily return to Cavomarina Beach Hotel in the future."