Napa Plaza Hotel

"We stayed here for a week in May as a couple. Upon arrival, we were offered a room upgrade for a fair price, so we opted for it and were pleased to have a pool-view balcony. Breakfast had plenty of choices, although I did miss having an omelette station. The cleanliness of our room was top-notch. The lovely lady who cleaned it maintained such a high standard, and it always smelled fresh when we returned. The only downside to our room was the tired, degraded towels, which would definitely be worth replacing. The staff were all so lovely and welcoming, and nothing was ever too much trouble. The pool area was lovely and well-maintained. However, I found it frustrating that on some days, it was almost impossible to find a sunbed because people were reserving them with towels. I hadn't witnessed this in many years. It was disappointing to arrive at the pool and find that over 80% of the sunbeds appeared occupied, despite many of them not actually being in use. The location was perfect, being situated right on the strip while still remaining quiet at night, allowing for a peaceful night's sleep. Despite the few minor issues, we would definitely return and would happily recommend this hotel to others."

"The hotel was clean and inviting on first impressions. We booked a superior pool view room which was dated but clean with a comfy bed. We didn’t enjoy the buffet offerings but loved the à la carte restaurants and the poolside lunch. The all inclusive drinks were international brands so we were very happy! The staff could not be more friendly from reception through to bar staff they all work hard and are always smiling. Why the 4 star rather than a 5 - a large group of males partied and caused huge issues from mid morning until 4/5 in the morning screaming and shouting and little was done to stop them - management should have thrown them out after the first dozen complaints, and the total lack of entertainment - I appreciate it is right in the centre but even just a guitarist playing would have sufficed on an evening"

"Amazing, super friendly, clean hotel and location."