Quinta Pedra dos Biscos

"We arrived at the hotel in a Friday night as a family of 5 adults and 1 child (6) Check in was slow and we had to ask for safes etc ad these were not offered to us. This is a huge complex and the apartments are in separate buildings away from the hotel itself. We were given 2 rooms in Lote 1 this faces the main road opposite a hotel with bars and restaurants nearby. Underneath the apartments are a Chinese Restaurant, chemist, tour shop and a gift shop also scooter hire. The first room was on floor 1 apartment I This was a huge apartment with a sofa (this didn’t convert) a single bed, dining table and nice furniture. Next to this was a good self contained kitchen including a washer and a dishwasher even though detergent and tablets were not included these can easy be purchased if needed. Next to this was a bed with 2 single beds pushed together, built in wardrobes, safe and plenty of drawers. The bathroom was spacious with a shower over a bath. There was also plenty of hot water and a great shower. In the cabinet was a first aid kit and a hairdryer. In the hall section there was a further wardrobe and drawers. Overall plenty of storage for clothes etc. There was an air con unit in both the living area and the bedroom which was amazing and quiet. My only gripe was there was only 1 mirror and this was located in the bathroom. There was a huge balcony that stretched across the full apartment. The second room was on floor 3 apartment E This was similar to the other but the sofa opened up into 2 single beds and had a larger TV The first couple of nights there was a lot of noise from surrounding apartments which made it difficult to sleep it sounded like they were moving the furniture around constantly. Then there was the music from the Hangover Bar across the road which would play into the late hours. Out daughter and partner with their son asked the hotel if they could move rooms due to the noise. They were given a 3 floored apartment in a different building which slept 8 with 3 bedrooms. The problem with this was as it was amongst large groups and the noise was the same with them coming in at all hours shouting and playing music. There was 2 pools that were available to use 1 being the main pool with a bar etc this was always so busy. The 2nd pool was ideal for young families but there was no toilet facilities, so a trip to reception was required for the loo. This hotel is not good for families with small children as it attracts large parties due to the larger apartments"

"I chose this as I thought hotel by pics wish I hadve read reviews before booking. I booked with easyjet 4 nights got there very late in the evening around 11pm our flight came in at just after 9 we had trouble finding our transport which was part of package then 15 mins into an hour long journey to hotel the driver was told to turn back to airport to awaken his work colleague who had fell asleep in his minibus and passengers were waiting on him. So this added to our travel time everyone so tired. Got to hotel told we were in apartments block 1 2nd floor the terrace didn't get the sun anytime of day or evening had to walk back to street hotel is in to get to pool so not onside as I thought. We were there 4 days before getting clean towels and had to email easyjet customer service because I asked the hotel 4 tomes to no avail. Couldn't sleep at night because of noise from clubs pubs and bars across from apartments also the light showing through curtains I wear hearing aids and the noise kept me awake all night . The view when you go out on terrace in the morning is of the pool and hotel across the road which looked beautiful. The lock on the door was very hard to open or lock drug dealers also hang about round the apartments in the evening noise also from traffic and motor bikes I could go on and on but not the place for me returned home exthausted . I did inform easyjet said nothing they could do but eventually got clean towels 4th night was going home 6 next morning. Cheers easyjet."

"Having just returned from from a 10 day holiday Any one booking this place as a family holiday. I really would think twice about it. We needed two rooms that were close together As it was family with 2 children ages 7 and 10, and grand parents. There are 18 blocks in this complex. We were placed in block 1. Nicknamed the prison block. Over the Chinese restaurant. One of the worse experiences of any holiday we have been on. These apartments. Are full of stag and hen. Groups. Or. Gangs of middle age men. Language. And being sick. Not once. Loads of times. Complained every night due to lack of sleep with children. The youngest was a bit frightened due to, the noise. We eventually got moved after day 6. When we say stag groups. It’s groups of any number. Totally took over the pool even the children’s pool. At the main pool It could be a very nice place. If they put the big groups in certain blocks. Another downer. Dealers driving round the complex"