"We had an amazing time here overall. We booked two rooms — one swim-up room and one room with a view. The hotel staff were really welcoming, friendly and attentive throughout our stay.
Swim-Up Room
Our swim-up room was very clean, and the pool was lovely and warm. We were really glad we chose the swim-up room, as it made a huge difference to our holiday. We spent a lot of our time there and never really got the chance to use the other pools.
The TV channels were mainly in German, with only around three English-speaking channels that we could find, so there wasn't a great selection for British guests.
All-Inclusive & Bars
I wouldn't describe the hotel as a true all-inclusive, as quite a few drinks and options weren't included in the package.
The Pool Bar had a good selection, but for some reason the drinks often seemed to already be warm when they were served, which was disappointing.
Golden Sands Pool Bar also had a good selection of drinks, but again, they often seemed to be served warm.
We really liked the Chrisi Akti Cocktail Bar. There was a great selection of cocktails and we enjoyed spending time here, although quite a few of the cocktails weren't included in the all-inclusive package.
The Panorama Rooftop Bar was fabulous! It had a great atmosphere and the service was excellent. We really enjoyed this bar.
We absolutely loved Levels Bar. The drinks were freezing cold, the food was great and we had a brilliant time there. Unfortunately, it isn't included in the hotel's all-inclusive package, despite being only a few steps away from the hotel.
Restaurant & Snacks
The restaurant had a great selection of food. However, we really didn't like having to get changed out of our swimwear just to go inside and get snacks during the day. Because of this, most of the time we didn't bother and ended up ordering takeaway instead. It would be much better if there was a casual poolside snack option where guests could grab something without having to completely change.
Sun Loungers
The sun-lounger situation was another frustrating issue. People would put towels on the loungers and then leave them there for most, if not all, of the day without actually using them. This meant other guests didn't get a fair chance to use the loungers, despite many of them appearing to be empty for hours.
Thankfully, because we had a swim-up room, this didn't affect us as much. However, if we hadn't had the swim-up room, I think we would have really struggled to enjoy the pool area. The hotel definitely needs to monitor this better and introduce or enforce a clearer policy regarding reserving sun loungers.
Entertainment
The entertainment was great. We had a really fun time playing bingo, and the pool games and daytime activities were also really enjoyable.
Atmosphere
Unfortunately, this was probably the biggest downside for us. The hotel seemed to cater predominantly to German-speaking tourists, and our experience with some guests had quite a big impact on the overall atmosphere of our holiday.
We found a number of guests to be quite unfriendly. There was a lot of staring and, at times, it made us feel quite uncomfortable. Of course, this doesn't apply to everyone, but it was noticeable enough that it affected our personal experience of the hotel.
Thankfully, we met some lovely British guests during our stay and had a fabulous time with them, which really added to our holiday.
Overall
We genuinely really liked the hotel itself and will definitely be returning to Cyprus. The hotel was lovely, the staff were welcoming and attentive, our swim-up room was fantastic, and there were lots of things we really enjoyed.
However, I don't think we would return to this particular hotel. The main reasons would be the atmosphere created by some other guests, the problems with people reserving sun loungers all day, and the fact that the all-inclusive package didn't really feel like a true all-inclusive, with quite a few drinks and options requiring additional payment.
Despite these issues, we still had an amazing holiday and made some brilliant memories."