Pickalbatros Royal Grand Resort - Sharm El Sheikh

"We spent a week on vacation at this resort and we had a very good time.. the food is good.. quite varied as a choice of food, rooms always clean, they organize many fun activities like the foam party in the pool and much more, the whole staff is very helpful and kind.. thanks to Romany who cleaned our room and made beautiful animals with the towels, very kind and professional, Daria at the reception was always concerned about how our stay was going, always very kind.. Thank you for making our vacation beautiful.. I recommend Pickalbatros Royal Grand to all couples who want to spend a nice vacation ❤️❤️ Thank you"

"We arrived at 11 pm and our initial view of the hotel was very negative. Lots of very drunk people, eating with no shirts on in a very messy restaurant, then shown to a very dated room, with a fast wild trip on a buggy that went far too fast. We then got food poisoning and were really unwell for a couple of days. The hotel moved our room and made sure that we had good service. Things rapidly improved and overall we enjoyed our stay The beach The snorkeling is excellent, but the whole beach is ruined by no guidance on reef protection. There are no fish identification boards and no guidance on stayaeay from the coral and how much damcan be done by walking on coral. Every single day, someone walks over the reef with no comeback from the hotel. In addition single use plastic is everywhere from straws with drinks to plastic spoons. These inevitably end up in the sea. They are not needed. The reef is the core reason for the whole resort. The restaurant The main restaurant served great food with omer as a stand out waiter. However the inside sounds and feels like a large busy canteen and sitting outside is the only option. Outside you have to stay away from the smokers as it's usual to have people smoking at all the tables. The a la carte restaurant is not good at all. The rooms are all flooded with the entertainment noise until 11 pm. Every single night. It's not acceptable and most of the noise is from the base being too loud. There is no information at all about the local area as old market and the mosque is easily walkable. There is no encouragement to go out and spend money in the area. The waste of good is absolutely awful with people building mini buffets on their tables and walking away with the food uneaten. All of these issues are resolvable and all are issues for the hotel management. There were several problems with drunken guests playing music and the hotel had to deal with it by having security watching the group who were intimidating. We eventually settled into the hotel to find that the staff are it's more strength. Please can the hotel address these issues, encourage guests to use some Arabic and remember that the reef is the reason we are all there"

"Lovely holiday. Friendly welcome check in. Offered food and refreshments before being taken to our room. The hotel is so clean and well maintained, the room was lovely, we booked a deluxe double with sea view on ground floor, absolutely perfect. The food is excellent and so much choice. All the staff amazing and nothing is too much trouble. The hotel grounds and gardens are beautifully kept, the beach is gorgeous. I can’t mention all the staff but a shout out to Ahmed and Daria on reception. Omer and Abdel in the soprano restaurant for their excellent service. Would recommend this hotel anytime. We will be back in April . Thank you for a great holiday"