Leonardo Hotel Barcelona Gran Via

"Stayed for 5 nights over the new year period and at first everything was ok. Receptionist got us checked in and off to the room. The room was clean and perfect for us, except for the fact we had to have the window open all the time as it was sooo hot. Breakfast, the first morning we were seated and we went for food, a fair range, but the hot food was cold so not a good start. The second morning although busy in the hotel we went for breakfast and the man who was seating people pointed to a table in between 2 other tables with a max of 4 to 6 inch gap between tables and he was expecting a fully grown man to get through, a child wouldn't have fitted. We went and waited for another table and he went no no no this table. Although there were other tables, I felt humiliated and disgusted at his attitude. We walked out and ate out for the rest of our stay. I emailed the hotel with no reply. Again disgusting. All other members of staff were fine and professional except for this one man."

"Modern hotel, about a 15 minute walk to La Rambla. Clean rooms w/ hardwood floors, good blackout curtains, uncomfortable beds, minifridge, safe, coffeemaker, 1 bottle complimentary water, hair/body wash wall dispenser, shower head in narrow bathtub w/ poor temperature control. Some rooms are on a narrow courtyard that amplifies smells and noise; very unfortunate when people are smoking +/- talking in the middle of the night. Tiny elevators. Standard breakfast buffet."

"I have never rated a hotel one star so I don't feel good about it but..... To me, it was a one star experience. For the first time I decided to change hotel during my stay to save my city break. We have arrived late Friday and got checked in fast. Our room was located at the 6th floor with the view to the street. The room and hotel itself is super clean however a bit dated. We were not able to sleep almost at all. The street noises are coming to the room and it does not matter if you have the window closed or open. It is the same all the time. The windows are not soundproof at all. Around 2.30 AM I went down to the reception asking for a different room, with the inside view but instead I received comment that "It is very quiet today". Anyone can have own opinions..... In the morning we decided to check out and head to another hotel, this time the reception member was more understanding. In the end, I paid for 2 nights instead of 3, but I stayed just one. In the past I stayed in other Leonardo locations in Berlin and they were great. This one however is a big, massive disappointment. The coffee at the breakfast was one of the best I had, the breakfast itself is rather poor with variety. The waiter on the breakfast was very friendly."