Medplaya Hotel Bali

"True & honest review Check in…… Was quick &easy. Emailed hotel before arrival asking for low floor & close to another guest that was with us & they said it would be passed on, gentleman who checked us in said there was no record of the email and we were on floor 7. We were told nothing could be done until the next day but after complaining we were moved to the 1st floor immediately and were informed we were between a party of school children which were nowhere to be seen the whole time we were there !! Room….. Two adults, one child 7. Very small room , one small wardrobe with two shelves, no bedside cabinets with storage or chest of draws. Struggled with space, third bed pulled down from a cabinet but was adequate size. Safe Hire 28 Euros for the week which for a 3+ hotel is very steep. Take your own towel or buy one in the supermarket as it’s 14 Euros to hire one for the week. We bought a travel kettle across the supermarket 16.50 Euros with 2 small cups & 2 stirrers. I do not see why only upgraded rooms have a kettle? Came back to shower one day and no towels were present after going to reception twice the young girl on duty gave me two bath towels for 3 guest and no other towels were delivered that day. Room was clean but not to a high standard and no extra toiletries were supplied. There is Dove handwash, shower gel & Shampoo which were really nice, shower was lovely and hot. Pool… Sunbeds open at 9am, pool opens at 10am which is really nice as there is no need to get up too early. Always got a sun bed but it was so busy & noisy around the family pool and the sunbeds as mentioned in many other reviews are the most uncomfortable I have ever sat on! They did not rise and fall and they seem to have a metal bar across the middle, I did not lay down all week. Pool bar ok but lots of queueing and if you want a slush you have to pay a supplement if you are A/I as you do at the main bar if you want a coffee which I thought was a rip/off. On the plus side I liked the fact that drinks were served to you and were of a very good quality. Restaurant….. The food was of a very good quality , always hot, but sometimes it was hard to put a meal together. There was always meat and veg but not enough potato options, one evening i managed to put a roast together with Yorkshire and gravy but with a jacket potatoe. Breakfast was great but lunch could have had tuna on more day and some boiled eggs to complement the salad options. Fresh fruit was the same most days as was desserts. Never saw a banana or strawberry or grapes. There wasn’t much choice of desserts and there was no wash for the ice cream scoop so they all mixed into one. Food was replenished quickly and tables were cleaned and reset quickly as well. Hotel got very busy towards the end of the week and restaurant became very noisy . Drinks were served at the bar and you had glasses instead of plastic beakers which was lovely. Entertainment…. My 7 year old Grandson had a blast with the pool entertainment and the kids evening entertainment especially with Cappuccino he was Amazing with the little ones. The music& dance shows were boring and the professional singers were shocking!!!! Too loud in the entertainment area and too much queuing at the bar. Reception…. We found certain reception staff to be rude especially the young girl with long dark hair , didn’t get her name! Area…. Hotel is in a good location , if you walk down the hill, cross the main road, walk down the steps you are on the beach, it is 16Euros for 2 sunbeds & a parasol well worth it for a lovely comfortable sunbeds and a day of peace and quiet. We left our bags on the sun beds while we went for lunch and they were fine . It’s 7 Euros to the Carihuela which is the other side of the Marina which lots of shops & restaurants. The is also Burger King by the mariner and a Carvery."

"We have recently stayed at this hotel. Staff. Helpful and work incredibly hard especially in the restaurants and pool bars. Domestic staff do their best but in my opinion there just isn't enough of them to keep some areas of the hotel to a acceptable standard. Cleanliness: Corridors, stairs, glass doors and windows etc need to be cleaned much more often and are grubby and in need of an overhaul. Areas of the hotel such as reception, entertainment room are adequately clean. Food: This is mass catering and food is good for the standard of the hotel. Comfort: Comfortable rooms, shower over the bath, air con, Fridge, TV with some English channels. You have to pay for the safe. No kettle so take your own if needed. Rooms are cleaned on a daily basis, bedding and towels changed regularly. Noise level: If you want a quiet holiday stay away, entertainment room at night is in my opinion louder than anything i've experienced, music is so loud it is distorted meaning you have to shout to make yourself heard to your family, add to that the scraping of chairs on the floor and it was bedlam!! We went out most nights due to this even though we were AI. Atmosphere: The hotel aren't responsible for the behaviour of the guests!. Pool: 2 nice size pools, 1 kids pool. Inflatables not allowed in the pools unless rubber rings for smaller children. Sun beds in dire need of replacing, they do not adjust at the head and all are saggy in the middle, not comfortable at all. Take your own pool towels, or buy locally as this is cheaper than getting them through the hotel. Location: Up a steep hill so be aware if you have young children or have mobility issues. 20 mins to the Marina and Paloma Park. Good walk into Torremolinos and easy to get trains to Malaga or other resorts on the Costa. Would I return - no."

"Went here on my own with my kids, hotel was really good, lots for kids to do throughout the day and night cappachino the kids entertainer was brilliant. Food was really good especially the breakfasts! Would definitely recommend this hotel."