Fergus Club Mallorca Waterpark

"We stayed at Fergus Water Park for a family holiday and, unfortunately, came away with quite a mixed opinion. The location was wonderful and definitely one of the highlights of the hotel. The hotel itself was generally clean, and the pools were also kept fairly clean, although there was sometimes a strange smell around them. The food was very hit and miss. Some days it was genuinely really good, with plenty of choice, while on other days it was disappointing. It seemed to vary quite a lot from one day to the next. The rooms were okay, but the beds were a major issue for us. We were given two single beds rather than a double, and it was an absolute nightmare. They constantly moved apart, which made sleeping very uncomfortable. For a family holiday where you’re expecting a decent night’s sleep, this was really frustrating. The entertainment itself was good, and there was clearly a lot of effort put into providing something for guests. However, the volume was absolutely ridiculous. It wasn’t just loud — it was extremely loud, every single night. We were there on a family holiday and found the noise unbearable. Even when you weren’t watching the entertainment, you couldn’t escape it. After a full day, the last thing you want is to be subjected to incredibly loud music and shouting every evening. This was probably the biggest negative of our stay. Overall, the hotel has a fantastic location and there are certainly positives, but the inconsistent food, uncomfortable beds and, above all, the unbearably loud entertainment every single night really affected our enjoyment of the holiday. If you’re looking for somewhere where you can relax and have a quieter evening with your family, this is definitely something to consider before booking."

"Read all the reviews before we went and they was mixed however, we already changed a holiday that was a three star because of the bad reviews. So we paid an extra grand for this four star hotel ⭐ this hotel is more of a 2/3star! Pictures on TUI and jet2 aren’t the same as the hotel the hotel needs a full refurbishment. The swimming pools are the best thing for the kids but the arcades all need paying for. Food is not edible my daughter became sick on our last day! Rooms are disgusting and you can hear every sound above and outside door it’s like there paper thin. All needs updating including shower that drips water out and Is full of mould. Cleaners leaving hand towels as bath towels for five people. Entertainment isn’t bad but not great. The selection of non branded alcohol is served under all inclusive you have to pay for branded! Also no cocktails only the one they choose for the day. Location is great but there is hotels worth the same price nearby and I would not return. Disappointing!!!"

"We came as a family of 9 and had a great experience, great for children and in an ideal location close to all amenities. Atmosphere was great. Service at the entertainment bar was very fast and friendly. Raul, Toni, Mounir and young Mo Mo Mo (Salah) are very good people. Best to you guys"