Bahia del Duque

"This was not our first visit to the hotel . We were welcomed warmly on arrival by Noella at reception , who is exceptional . Our rooms were fine but despite having asked for good sized terraces we had tiny balconies barely big enough for a table and two chairs.Our suite was very old fashioned and in need of refurbishment. However the view was outstanding . The hotel staff are all very good especially Donald in El Berengal and the Trattoria, he goes, above and beyond ,to ensure that guests are looked after. The breakfast buffet is outstanding , so much choice and all very fresh . To summarise , it would be difficult to find a better hotel to suit such a wide age range of family . We shall be back !"

"We stayed at Casas Ducales from 18–27 September and I recommend staying there. We arrived early at the hotel and to our joy were able to check-in within 1 hour of arriving. Our room was very comfortable and spotlessly clean. Housekeeping, particularly Liz, had it looking fresh and welcoming every time we returned to the room. We received excellent service from nearly all staff throughout our stay. Afternoon tea was a nice occasion made more special by the professional, friendly service from Milan. It was also very nice to enjoy complimentary pre-dinner drinks sitting outside chatting with fellow guests. A special thank you must go to the Concierge Patrick who was extremely helpful to us on a number of occasions and also other guests. Breakfast at El Bernegal was an extravagance with so much choice of quality food along with exceptional service from all the staff in the most beautiful of settings. Besides local restaurants we also dined at a few of the hotel restaurants, our favourite being the Beach Club where Roberto, Anna Maria and Luis made it a very special occasion. Upalupa was also very good for lunch and delicious cocktails. Unfortunately we did not enjoy dining at La Trattoria. One meal was good but the other meal was not eaten due to its unsavoury taste. When told of our dissatisfaction with the meal the staff just took it away without a word. This was the only time we came across poor food and bad service. Had a relaxing visit to the Spa. We look forward to returning to Bahia Del Duque next year."

"What a magnificent hotel. Fabulous on all levels, conscientious house keeping, attentive but not intrusive dining staff. Vigilant pool attendants (child pool fantastic). Meticulous ground staff. Just fantastic and we will save very hard to try to have the opportunity to come again."