GF Victoria

"We had a fantastic family holiday at GF Victoria and would highly recommend it. The hotel is beautiful, the location is excellent, and there is plenty to keep everyone entertained. The pools were great, especially the wave pool, and we really enjoyed the tennis courts and table tennis. The facilities make it an ideal choice for families, with lots to do for everyone. A special mention must go to Claudia, who worked at both breakfast and dinner. She was absolutely amazing and such a hard worker! She was always busy ensuring everything ran smoothly while remaining friendly and attentive. She is a real credit to the hotel and deserves recognition for her dedication. Overall, we had a wonderful stay and would happily recommend GF Victoria to other families. Thank you to the whole team, especially Claudia, for making our holiday so memorable!"

"GF Victoria is a true gem in Costa Adeje that fully lives up to its five stars! This was our third stay here, and every time we return, we remind ourselves how glad we are that we don’t risk trying other hotels. This resort is simply unmatched and always manages to pleasantly surprise us. We highly recommend it with both hands! Location & Surroundings: The location of the hotel is exceptionally convenient. Right in front of it and just above it, there are modern shopping malls with plenty of stores. It is also very close to two beautiful beaches—Playa del Duque and Playa de Fañabé—and the lovely beach promenade, which is packed with a wide variety of restaurants. Amenities & Entertainment: The resort features a massive range of different entertainment options, thoughtfully designed for both children and adults. There is a fantastic water park and plenty of swimming pools for all ages, so it never gets boring. Cleanliness throughout the entire complex is of the highest standard. The "Rooms" – True Comfort: The accommodations are actually small apartments—featuring two separate rooms and two bathrooms. Inside, you will find absolutely everything you need for your entire stay. They are fully stocked with every personal amenity you can think of, from toothbrushes and toothpaste to combs and shaving kits. Every single day, the housekeeping team replaced our towels and surprised us with fresh drinking water and chocolates. There is also a great coffee and tea setup right in the room. Dining & Service: Breakfast is a true 5-star experience—not just because of the massive variety of food categories, but also due to the incredible selection within each choice. Everything is fresh and delicious. I would like to specifically highlight the Amaina restaurant—the food there is very good, and the service is excellent! Huge compliments and special thanks to Gerardo, who made our dining experience truly unforgettable. We will absolutely be returning to our favorite hotel many more times. If you are looking for luxury, personal touch, and the perfect family holiday, this is the place to be!"

"Disappointing for children under 1.20 m – children's areas only accessible for a few hours The pictures of the hotel raised high expectations for the children's facilities for us. With our four-year-old twins, the reality is unfortunately disappointing: Due to the height restrictions, they cannot use many of the facilities. The limited opening hours are particularly annoying. In our experience, the relevant play and activity areas are only open for about four hours a day in total. Outside of these times, our children are mainly left with the large pool. An accessible playground or other suitable activities are missing for them most of the time. Why does a family hotel only open these areas for such a few hours daily? Especially smaller children need opportunities to play throughout the day – not just within narrow time windows. Parents with children under 1.20 m should therefore check carefully before booking which offers are actually usable and at what times. In our view, the beautiful pictures do not sufficiently convey how limited the options for smaller children are in everyday life. Communication could also be better: An inflatable water slide in the large pool announced for Wednesday was postponed to Thursday without us being clearly informed about it. The children had been looking forward to it and were disappointed – especially because the alternatives are limited anyway. Even with simple things, child-friendly equipment is missing: In the restrooms we used, step stools are missing, and the soap dispensers are not reachable for our children. Independent hand washing is therefore hardly possible. There is a lot of variety at meals, but the quality is mediocre and inconsistent. For us, breakfast and dinner are more in line with an average four-star level. Meat was often very tough; fillet or chicken were good at times. At a five-star hotel in this price range, we expect significantly more. Our expectations are based on experiences with properties like Rixos Premium Belek, Maxx Royal, Ikos, Sani Resort, and hotels in the Falkensteiner chain. We are aware that we are setting a high standard with this. Nevertheless, we are experiencing clear differences in quality here regarding the food and the family offerings. This makes us wonder how meaningful five stars still are for us as guests: Should some properties be downgraded, or would an additional category be needed to make this difference visible? On the positive side are the modern building, the beautiful rooms, and the large elevators, in which our double stroller fits without any problems. The cleaning staff is friendly and does good work. A left-behind item was turned in at the reception – we really appreciated this honesty. In general, the staff is nice, but you sometimes have to bring patience with the service. The gym is also impressive: modern, high-quality equipment and good options even for HYROX training. However, we see a need for improvement regarding supervision. Children should be accompanied by their parents there. We were told that someone was always on-site; however, I did not see any supervisor during four days. For our family vacation, the disappointment outweighs the rest. A beautiful building does not replace a well-usable children's offering. For families with children under 1.20 m, we would only recommend the hotel to a limited extent based on our experiences – especially because of the few accessible activities and the short opening hours."