HG Tenerife Sur

"Absoulty love this hotel come every sept for a month staff are fantastic ,pools are lovely rooms are spacious and modern and the hotel itself is central to everything you need shop ,bars restaurants, beach, market every tues and sun would definatly reccomend great value for money"

"Just come back from tenerife we stayed in the hg Tenerife sur what a amazing place the staff are so polite and friendly the complex is kept clean appartments cleaned daily beds changed every 2/3 days can not wait for my next stay in the HG Tenerife sur."

"Came and stayed here a year ago and it was fantastic stayed in the larger section of the hotel and the rooms were great huge balconies air con clean and tidy and great view of the pool. Just came home and what a difference we were put in the smaller section of the hotel the room was small which is ok we had to wait for the room to be cleaned when we arrived yet when we were allowed in the floor was rotten no mop had touched that floor, the lights had exposed wires hanging out of the walls Plug sockets in bathroom coming off the wall, the security catch on the patio door was non existent I had to stuff card inbetween the catch to keep it secure and we paid extra for a pool view and all we got a mini forest. The staff on reception was so rude to someone infront of me who were also complaining about the cleanliness that I went and spoke to the Jet2 Rep she apologised but categorically told me I would not get any compensation for the supposed pool view because the room was pool side and not road side, I wasn't the first person to complain about this matter and I wouldn't be the last. Nobody was really concerned and nothing got done. Such a shame as the hotel is in such a great location and with a little work it would be great again."