Oktober Downtown Boutique Hotel

"Really disappointed with this hotel, the standard of the rooms is not reflected in the price they are charging! Unsurprisingly they don’t show the rooms on their website or instagram and now I can see why! We asked to move rooms during our 3 night stay in the hope we were just unlucky but both were as bad as each other. Black mould in the bathroom sink and around the leaking shower tray. Holes in the bathroom ceiling showing exposed wiring, broken handles on furniture and questionable marks on curtains and walls. The rooms are very scruffy. The hotel is family owned and when I informed the owner of my concerns she was very uncooperative and rude. The location isn’t too bad either some nice bars & restaurants nearby and harbour only 10 min walk. The pool area needs modernising and the breakfast is average."

"The location is good, but that's also the only thing. The photos do not match at all what room you get. Upon arrival I was terrified and wanted to leave immediately, but unfortunately there was nothing else available in the area for a normal price. Ants were running through the room everywhere, the room was very poorly cleaned. There was dust everywhere and it was just dirty. The air conditioning was mediocre, but I understand that when I see how the filters looked, also full of dust. The bathroom was really terrible. A showerhead in the ceiling, but 0 shielding for the rest of the bathroom. So you already know, everything is wet and wet after a quick shower. The bed was bad, you could feel the springs and for the rest you had very little space. The minibar was free but made a lot of noise, and it was supposed to be serviced by housekeeping, but that only happened twice. The cleaning was absolutely terrible, my 5-year-old nephew makes his bed better. I thought a tip would make it better, but that wasn't allowed. I have never had such a bad room in my whole life. The staff was very friendly, by the way, but they can just tear down the room where I was sitting. No balcony, just a window to the pool without a curtain, so you can't get any daylight or the whole pool looks into your room, and also your bathroom when you're showering... Breakfast was mediocre, cooking an egg is already difficult and it was just messy everywhere. I understand it's a 3-star hotel, but this just can't be. They can take a look at that room."

"Me and my partner stayed at this hotel for 7 nights and it was excellent, the staff were very professional, and the rooms were nice and big and the bathrooms were very clean we had fresh towels almost everyday which was lovely and the mini fridge was free with a few cans of pop and two ciders, the pool area is nice and spacious. The breakfast overall was great as there was alot of options to pick from I would highly recommend this hotel. There was a bathroom near the pool which had a shower which meant we could have a shower on the last day. They also provide towels for around the pool which is helpful."