Secret View Hotel

"On arriving at the Secret View hotel we were greeted by reception staff and checked in efficiently. A member of reception then gave us a tour of the hotel and its facilities. This is something we had not experienced before. The same member of staff then took us to the dining area and sat down with us. He reminded me of the musician Prince and he gave us a very helpful map of the island and marked places of interest and places to eat. We were given complimentary signature cocktails while he checked if our room was ready. He then showed us to our lovely aqua suite room which also had a complimentary bottle of Prosecco on ice with a selection of sweet treats. Our room was very clean and spacious and led out to a private seating area and then sun loungers at the pool side. Our maid was amazing and serviced our room twice daily. She was very attentive. She noticed we were using quite a lot of tissues (I got a virus) and she left us an extra box of tissues. There was also complimentary bottled water replenished every morning and evening, which was much appreciated. The continental breakfast choice was plentiful and served to your table rather than buffet style, which we prefer. Irene (sorry if I mis-spelt your name) front house team was so observant and professional. Nothing was too much trouble for her and the rest of the front house staff. The 17yr old young lad working front house on an evening was so confident, friendly and interesting. Amazing that someone so young has such good interpersonal communication skills. We had several good chats with him. We did find the all day menu a bit limited as it is same menu for lunch or dinner. Might be ok if your stay is less than a week. But there are plenty of restaurants within walking distance. The hotel has an excellent quiet location, just outside of Oia which was perfect for us. The team at Secret View Hotel work extremely hard every day to give their guests the best holiday experience. The customer service is excellent. One day we had a small leak on our bathroom tap, we reported it to reception. As we returned to our room, the maintenance guy was already waiting outside for us. He could not fix it immediately, but within a few hours he had obtained the part required and it was fixed. The guy who took guests cases to and from rooms, we called him Muscles cos he was so strong carrying multiple cases at once. We observed him every day helping the maids with the heavy bags of clean and dirty linen etc. He seemed a real gentleman. We got a real sense of community staff teamwork and they never stopped working to keep the hotel clean and maintained. We booked our holiday direct with the hotel and we were given a complimentary private transfer to the airport at the end of our holiday. Our driver was so friendly , informative and passionate about Greece in general. He was also very appreciative of our positive experience from the hospitality of the hotel team. I wish we could remember everyone’s name to thank them personally. Oh and no mosquitoes whatsoever in Santorini which is a huge plus. Overall a lovely holiday in a lovely hotel with lovely staff. Would definitely recommend this hotel and hope to return someday. Thank you to all the team at Secret View Hotel 😎"

"The view to the ocean makes this my favorite place. The employees are friendly and respectful. The rooms locations makes the hotel look like one big modern village that one can call home."

"Best location and atmosphere. We had a room that faced the sea and the view was beautiful. Breakfast was excellent with variety of options. The employees from all divisions were friendly and very supportive."