Grand Hotel Moon Valley

"Location is fantastic if somewhat isolated, Vico Equense is about 2 miles away and it cost me 25 euros one way, that’s where all the restaurants are. The main Amalfi coast road loops around the hotel making it noisy. Our room was small and basic and the staff were most unhelpful. There were no facilities in the rooms to make tea of coffee and when we asked for a kettle and crockery it was supplied very grudgingly. The evening meal is a set menu of 3 choices, omelette, stuffed cuttle fish or cheese for example but these meals are repeated throughout the week on other nights. The hotel caters for wedding and they seem to take priority over everything else. There were two weddings the week I was there and the wedding guests seem to take over the hire and pool. This is a fair reflection of my stay at this hotel"

"Come on guys - we are here now - lots of quirky things I like about the hotel but boom boom boom music and blaring announcements went on last night until well after midnight. It’s not fair for guests staying in the hotel rooms. We had both caught viral infections whilst at the hotel and needed sleep. We were in bed at 9pm but the music prevented any sleep for 4 hours and we have woken up with really bad headaches and feeling worse despite medication. It’s simply not good enough. Lots of previous complaints about the same thing but nothing changes. It’s really really poor."

"We spent 10 days at Moon Valley grande hotel. It proved to be a perfect base to visit Sorrento, Pompeii and Capri. The local train station (4 to 6 mins walk) is ideal to bring you to Sorrento and Pompeii. We took a boat from Sieno port to Capri....using the ferry hopper app. Walk to Sieno is 15 mins down hill (look for the stone arches and follow the road down), uphill on the way back a bit harder in the heat. Comments that there is no path this is not the case.....(dont rely on google earth maps as not always clear). Pompeii was amazing but in August the heat was brutal. Moon Valley we give it 5 stars. The staff although very busy were always helpful and courteous. The cleaning staff did an amazing job. Everything was super clean. We went half board and enjoyed the food...mostly. The pool was lovely and sun loungers aplenty. We did put towels out but just so we could get sun loungers together. For lunch we used the local shop la Casina for a delicious and super value selection of food and drink. The shop owner was very welcoming and helpful. Noise was only a slight issue as we were near the bar where evening entertainment was but it never went beyond 23.00. We were by a road but with the shutters closed sound was miminmal. We paid extra for a sea view which was so lovely. All in all we had an amazing time and honestly dont understand negative reviews!!"