Aparthotel Adagio Rome Vatican

"Excellent value, front desk staff very helpful, friendly and welcoming. Loved having a mini market across the street and train station next door. One bedroom apartment was beautiful and laid out perfectly."

"-They give No new towels for 7 days which is disgusting, if wanted you have to Pay for new towels -Towels that we did have, had hair on it and were dirty -Have to book a slot to use the swimming pool which are mostly booked up as only 25 spaces available -Don’t clean the room only done 7days later -Shower floods when used due to blockage -Bugs in the room -When checked in hairs on the bathroom floor -Bed sheets has dust and hairs on it -Air con vent smelt of food so couldn’t use AC -Nail cuttings on balcony -breakfast had flys goin on the pastries Wouldn’t suggest this to anyone"

"We spent a week here in August with our family. Unfortunately, our experience was disappointing, particularly given the standard we expected. The staff were not particularly helpful, and the air conditioning was extremely poor. During our stay, the weather reached 39°C, and our apartment became unbearably hot. We repeatedly raised the issue with the staff, but they continued to provide various explanations and excuses as to why the air conditioning was not working properly. Another major disappointment was the lack of housekeeping services. As we were only staying for one week, our apartment was not cleaned during our stay. We were also expected to take our own rubbish out, as there is no housekeeping or waste collection service available for guests staying for a week. We were informed that housekeeping is only provided to guests staying for longer periods. Towels were also not provided unless you paid an additional fee. As a result, we had to clean and reuse our own towels during our stay, which was very inconvenient and not what we expected from accommodation of this standard. The swimming pool is also quite small, meaning guests are limited to two-hour time slots. Unfortunately, these allocated times do not always fit conveniently around your plans. If you are planning to travel frequently, the buses are a cheaper option; however, the service is unreliable. On one occasion, we waited at a bus stop for over an hour, and the bus still did not arrive. Another issue was the Virgin Active gym located directly opposite the property. It was extremely noisy, with loud music and activity beginning as early as 8:00 a.m., which was particularly disruptive, especially when trying to relax or sleep. Overall, while the property may have some positive aspects, our experience was unfortunately disappointing. The lack of air conditioning, limited housekeeping, additional charges for towels, rubbish disposal responsibilities, restricted pool access, unreliable public transport, and excessive noise from the gym opposite significantly affected our stay. For the price paid, we expected a much better level of service and comfort."