Is Serenas Badesi Resort

"PLEASE READ DETAILED REVIEW BEFORE BOOKING. WHEN WE BOOKED IT WAS RATED 4.6 ON TRIPADVISOR. SCHOOL TRIP HOTEL!!!! ROOMS FILTHY- we first arrived at the hotel and got to our room, there was dirt and dead ants everywhere, a massive pile by the door (see images). We went to reception and after about 20 minutes of asking for a new room, we got offered a new room. When we got shown the new room there were cigarette packets just laying outside the door, but also hundreds of ants climbing on the glass door INSIDE the room. She then got someone to clean our room immediately (which was appreciated) and someone to SEEL THE DOOR SHUT. Bed sheets and towels are cleanISH. There’s the odd stain but overall they’re not really white anymore. AFTER apparently SEALING THE DOOR, the ants reappeared alive every night, I was bored of complaining at this point so we just dealt with it ourselves. There is young Italian school trip here and they have taken over the place (not to be a Karen). They’re having a nice time I understand it’s their holiday too but they’re all blasting music wherever they go, staff just leave them to run around , especially at midnight after the discos. They’re having a holiday but a lot of other people are too especially families with kids, so it would have been nice to have staff just to remind them to turn music down and not to shout around the holiday village at midnight. Despite reviews it’s dated and not well kept, there’s always the odd bit of rubbish on the floor. It’s also quite dull and lifeless, everything could do with a fresh coat of paint or a jet wash. All the doors to every single room are glass/ see through, there are curtains inside the room to create privacy but a very weird feature. The facilities are very very basic, VERY. The buffet is very small and limited. The food is stale, there’s batch cooking then there’s serving left overs from last week - just been average, some of it is really nice, but most of it is just meh, it’s edible though so that’s a positive (when we came the two other restaurants were shut). The entertainment is something else. There’s the stereotype for holiday entertainment to be a bit naff but this is next level - it’s just very unorganised. Some other staff around the hotel grounds are just really rude, you don’t have to speak fluent Italian to get what they’re saying. One pool is reserved for the ‘premium’ guests, it’s quieter but unless you have a certain room type you can’t go - also, we came to get our beach towels thinking they were from the spa, the lifeguard was just shooing us, we told him we were just looking for towels and weren’t going to stay but he wasn’t listening and trying to get us to leave the area; we understood this zone was exclusive but even after showing him our beach towel card to try to get him to understand he wasn’t still shooing us and just being no help at all. The hotel generally is not near anything, even though it says it is, there’s one nearby beach bar but that’s it despite what numerous websites say. The hotel day-trips are about £80 a head. all in all, DONT STAY HERE ITS NOT WORTH IT, BORING AND MISERABLE - WASTE OF ANNUAL LEAVE"

"Avoid - dirty (ants covered in the room, receptionist agreed it was disguting tried to show us another room - cigarettes covering the floor and ants covering the door refused to even open the door), coach was delayed as the driver had to stop twice for directions and made 3 wrong turns. Staff were rude at times pointing and shouting at the guests."

"Sardinia is special, but we’ve always struggled to find an all-inclusive hotel with great sports on tap. So we were pleased to find this one via operator Sardatur and stay here for one week in the summer. We’d recommend this hotel and will look to stay in others in their small chain. The majority of guests were Italians on holiday from the mainland and having a great time. The buffet restaurant served tasty Italian food and well labelled for dietary requirements including vegan. There was a weird internal structure to the dining room though, so we always chose the outer tables in the adjoining rooms. I’d feedback ‘softening’ the interior design of the dining areas. Wine on tap ok, beer good. Great juices etc. We were very satisfied by food and drinks. We had a clean , spacious, comfortable family bedroom with good beds and great shower. Nice touch of fizz and cookies on arrival. Nice patio and furniture. Swimming pools were lovely. Sports were really great - we enjoyed padel, archery, spin, tai chi and yoga. All superb. Great outside gym! Beach is long and sandy. Loved having the dedicated preassigned sunbeds! All inclusive water sports so we had fun on pedalos and sups too. Great little beach bar to watch the sunset. Beach is 5/10 mins walk from hotel itself but on hotel land and accessible via a smart walkway. The hotel layout was good and lots of greenery and low build with ‘village square’ for evening entertainment adjoining the amphitheatre , bar and shops. The entertainment team was huge and whilst working hard they were obviously having fun too. Lots of shows. Midnight pool party included. Most of the entertainment was in Italian which we are happy with as we like to feel like we’re on holiday and try Italian. We love going to Italy during Ferragosto as it’s such a celebration. I wasn’t so keen on the ferragosta competition with the other hotels - I think it was lost in translation! Fireworks for Ferrogosto at midnight was brilliant. So many amazing singers in the animation team and the hotel band was superb! Our kids are past the age of mini clubs but they looked popular with loads of activities I’d recommend this hotel and brand for anyone wanting an Italian all-inclusive holiday but don’t expect boring chips, endless boozing or English to be widely spoken! Perfect for us 🙏"