Malmaison Glasgow

"We had an amazing meal in this lovely restaurant! There were four of us and we all had a fantastic experience. Food was just the best, we had chateaubriand, our friends had strip loin steak and a burger! The staff were so attentive and couldn’t do enough for us. Big shout out to kat and our lovely restaurant manager, you made our night!! We’ll definitely be back soon. Christine"

"We stayed here for a few nights after travelling up from London and had a really enjoyable experience. The hotel was a pleasant surprise — much nicer than it looks online, and the service throughout was excellent. Even though we arrived before check-in, the staff were able to accommodate us, which was a great touch. For me, Karolina was the person who really stood out. She has a great way with people and made the restaurant feel relaxed and welcoming. She remembered our usual choices and always took the time to have a quick chat whenever she saw us. Very genuine, very friendly and just good company. We ended up returning to the restaurant more than we planned, partly because of the atmosphere she created. She also made an effort to introduce us to other members of the team, which was a nice personal touch. Overall, a really good stay with great hospitality. I’d definitely return when I’m next in the area!"

"We travelled from London and stayed at the hotel for a couple of days, and honestly, everything was perfect. The hotel itself is so much better than the pictures — it was even more beautiful in person. From the moment we arrived, we felt so welcome, and we genuinely have absolutely no complaints. We even arrived earlier than the scheduled check-in time, and the team were kind enough to accommodate us, which was such a lovely start to our stay. A special mention absolutely has to go to Karolina, who was one of the highlights of our entire stay. She was an amazing host and made us feel so comfortable and genuinely welcomed. She remembered where we liked to sit, what we liked to eat and drink, and would always come over for a conversation with a big smile on her face. What we loved most was how genuine and personable she was. She was just completely herself — friendly, funny, warm and so easy to talk to. We actually kept going back to the hotel restaurant mainly because of her! She was so cool and made the restaurant feel like somewhere we wanted to keep coming back to rather than simply being a place to eat. She also introduced us to other members of staff, which made us feel even more welcome and part of the hotel during our stay. We genuinely left feeling like we had been looked after by people who actually cared about our experience. We will definitely be coming back to this hotel, and Karolina is a huge reason why. Thank you to the whole team for such a perfect stay, and especially to Karolina for being absolutely wonderful. You’re a real asset to the hotel! ❤️"