Port Nature Luxury Resort Hotel & Spa

"This vacation turned out to be simply perfect, and the Port Nature Luxury Resort Hotel & Spa played a big role in that! 😍 The rooms are clean, and the daily cleaning is neat—you feel like you're at home, only better. Food is a separate love: delicious and diverse. The staff is incredibly polite: they give advice, help, and do everything with a smile. Ermek at the reception is a real professional and a very pleasant person. Helped with the internet, offered drinks, and made the waiting for check-in comfortable. Politeness and care are 10 out of 10! Show programs are a separate delight. But the climax of everything was Agutin's performance... It was so cool that I still have goosebumps! Overall, I liked everything 100%. If you are looking for a place to relax and get an emotional boost—this is it! I want to write separately about the animator at the Regep hotel — a real find! So cheerful and charismatic that even the most shy guests quickly got into the program. Charged with energy all day, joking, engaging children and adults - it was truly lively. The vacation became even brighter with him, thank you!"

"Recently returned from this hotel, were there with an adult daughter. The most important thing I want to warn tourists about is if you are not ready to listen to the crying and screaming of small children from early morning until late at night, then this is definitely not for you! There are a huge number of children here, from infants to teenagers, and there were especially many babies in October. The second point is a lot of alcohol and, consequently, intoxicated people, and these two points combine perfectly—parents stay out in restaurants and at the lobby bar past midnight, while babies sleep in strollers or run around the hall. Periodically, "Grey Night" or "Vladimirsky Central" is heard from personal speakers, 90% of the vacationers are Russian. This is briefly about the contingent. The service in the hotel is quite decent - everything is clean, the staff is friendly and tries in everything, the food is not bad, especially the pastries, the pastry shops are a paradise for sweet tooths. It is convenient that there are several free à la carte restaurants without reservations, which are spread out among the guests, so there are practically no crowds at breakfast and dinner, but overall it gives the impression of an anthill, especially on the beach, so don't expect quiet relaxation, the beach is like Anapa. The hotel is suitable for children and their parents with an active lifestyle who want to let loose from the gray routine with the whole family and are not obsessed with silence and tranquility. Meladze's concert was absolutely lit! Will we come back here again? Definitely no. The hotel is not bad overall, but the format is not for us."

"Money was wasted! Terrible service and extortion at the Meladze concert! We bought tickets to Valery Meladze's concert on our guide's recommendation. The concert took place at the Port Nature Luxury Hotel. When we arrived at the venue, it became obvious that all the seats were taken, and the stage was quite small. However, this did not stop us. My friend and I decided to sit in the hookah lounge, but we were told that the hookah is paid. We got up and moved aside, not causing any inconvenience to anyone. But soon men approached us who were clearly not hotel employees (in tracksuits). They demanded $100 for the right to stand on the lawn, threatening to drive us away otherwise. They responded with aggression to our request to call security. In the end, the guard Yusuf approached us and tried to explain that it was business. To our question of why we should pay $100 for just standing, he replied that it's business and you can't stand on the lawn - pay. Then the guard called the general manager, and in response to the request for a name, he replied: "It doesn't matter." But the name Kemal Abi was displayed on the phone screen. However, instead of solving the problem, we only heard that it is "business" and you cannot stand on the lawn - pay. After such a relationship, we decided to leave. But even at the reception, they refused/were too lazy to help call a taxi, sending us to catch it outside the hotel grounds... We spent 400 dollars, but encountered additional demands for money, rudeness/aggression, and a complete lack of help from the staff. I would never stay in such a hotel... I just saw that the hotel is 5 stars... I thought not more than 3*. I'm not sure if the hotel administration reads reviews, but I would like to get an answer as to why people/concert guests had to pay an extra $100 just to stand on the hotel grounds?"