25hours Hotel Copenhagen Indre By

"I really wanted to love this hotel, but unfortunately, I didn’t. The location is excellent, with easy access from the airport via the metro, and I loved the quirky design of the rooms. I booked a medium-sized room, which offered plenty of space, but the layout left a lot to be desired. The room was incredibly dark, and the bathroom area was separated from the bedroom with no mirror in the main living area, making it difficult to get ready in the mornings. There was also pretty much zero space at the sink area for makeup or toiletries. There are also stairs in several places throughout the hotel, including on the way to the room, which makes navigating with a heavy suitcase frustrating. At check-in, guests are told that housekeeping isn’t provided because the hotel plants trees instead. While I appreciate the sustainability effort, by day four I was out of toilet paper, and garbage was piling up on the bathroom floor because the bin was overflowing. I had to ask twice for clean towels to be delivered. There’s also no coffee or tea in the room, and the information about what coffee guests can access was inconsistent. One morning, I was told I could help myself to either the cappuccino machine or filter coffee in the breakfast area, even without breakfast included. The next morning, I was told I could only have filter coffee. The staff were all lovely, and the location and aesthetic have a lot going for them. However, the room’s design and the lack of basic amenities made the stay more frustrating than enjoyable. I really wanted to love this hotel, but ultimately, it fell short of my expectations."

"I am conflicted about this hotel. I like the location, I like the style of the rooms. Simplicity and rusticity are highlighted, including limited services without the price reflecting that. As is often the case, in an accentuated way, this gives the impression that it is the customer and only the customer who faces the efforts for the planet. Impossible to access the reception and the rooms without taking a flight of stairs, which is not ideal for travelers with suitcases. Minimum service in the room, no glass, a metal cup, not even information regarding the laundry..."

"Loved every aspect of the hotel and the stay. The quirks work, the mini bar refills itself (all you gotta do is ask), and the Medium single was so large I couldn't believe that I was in Europe for a minute there. Awesome location, I walked every day to Nørreport and just went wherever I wanted to go. Also loved the little things in the design details, and what a vibe that gathers at the lobby in the evenings. They are doing everything just right!"