Alua Suites Fuerteventura

"We booked directly with the hotel, and were really looking forward to our stay. Unfortunately we were disappointed. The staff were lovely, but the room left an awful lot to be desired, the food was ok at breakfast, and the pool bar afternoon wasn't too bad, the evening food was not nice, lots of choice, all poor I'm afraid, I am glad we were only there for 4 nights. Our view was of an area where they obviously dump broken sunbeds/tables/brollies etc, there where cigarette burns on the balcony cushions and table, which looked like it should be in the said dump area. The room was tired and scruffy, beds like concrete. The bath/shower was horrible, the sink and shower wouldn't drain, the TV wouldn't stay on (not a biggie, but may be if you have kids). If we'd booked via an agent we would have asked for a change of hotel. I don't usually leave a bad review, and we're not really fussy, but this was way below our expectations I'm afraid."

"We loved staying here. We needed time out to relax and the hotel was perfect. The location to the centre of Corralejo was perfect and the sea was only a stroll away to get some breeze. We now class Fuertuventura as out favourite Canary Island. The sand dunes driving in are absolutely stunning. The hotel catered for every need. The food was good and there was plenty of choice. A bit repetitive sometimes, but the theme nights were excellent, especially the Chinese evening. Staff were excellent throughout. We are heavy tippers and all deserved. Those with walking issues and using mobility scooters are 100% suited to this site. The token system for drinks worked a treat and eliminated excess dirty plastics around the pool. Our suite was upstairs which we pre booked by emailing prior to arrival. This turned out to be a good move. We had a completely private balcony. Downstairs suites only have a small terrace with guests walking by. Zero privacy. We had 2 bedrooms, a walk in wardrobe, Jack and Jill bathroom and a spacious lounge so we had the potential to sleep 6. We had a lovely stay and would return, but the following is recommended for management to consider and improve upon. The aircon is situated directly above the wall mounted tv. Our system was leaking onto the plugs and wiring of the TV. Our doors were closed so we reported this to reception but nothing was done about it. See picture. Housekeeping was pretty basic. I had to clean the balcony furniture of pigeon poop. We had to request towels twice in our weeks stay. Same with loo roll. The shower had no rubber along the bottom resulting in a flooded floor. This was fixed after a phonecall. We couldn't use one of the wash hand basins as it wouldn't drain. This was reported but never fixed. The pools don't open until 10am and close at 5pm. We queried this and we're told that there's no lifeguards outwith these times which we understand but there's nothing better than an early morning dip to wake up. 2 pools were closed on different days for maintenance which is necessary and we totally understood. The pools were immaculate and the temperature perfect. The restaurant and bars were good. We love cocktails and paid for white Russians etc in the evening but they took forever to make, around 15 minutes due to 1 barman. Meanwhile a massive queue is developing....very stressful. Staff in the restaurant were excellent. We are foodies and found the hot choices excellent. The cold selection, cheese, meats etc at each service was good but was the same on a daily basis. Desserts were good. Wine on tap was pretty foul. Generally a lack of glasses at the drink stations. The pool bar drinks are far too strong. We are early bedders and prefer drinks on the balcony in the later evening but we enjoyed the entertainment which was mainly vocalists who all did a great job. Maybe a change of entertainment to keep guests more amused. There was bingo one night.....really To summarise, we relaxed, ate and drank happily. We'd happily return. Key point....book an upstairs suite for privacy. Highly recommended 👌"

"Beautiful location. Food and drink was amazing. Staff couldnt do enough. Clean rooms and gardens well kept. Second time here and will return again!"