NH Collection Ibiza

"We have had a phenomenal time, the best thing is the service and the attention from all the staff. The perfect location to go anywhere in the center of Ibiza by taking a walk. We will return."

"Our stay at NH Collection Ibiza began by exceeding all our expectations. From the first moment, the team welcomed us with attentive, elegant, and extraordinarily professional service, making us feel truly special. The check-in process was impeccable and every interaction with the staff conveyed a genuine dedication to service. The personalized attention and the team's willingness to help made the difference and ensured that from the first day we felt we were in a truly exceptional hotel."

"First the positives: great location on the marina, lovely interior design and extremely friendly and helpful staff…however, it feels like the staff are super nice to compensate for the shortcomings. The rooms are small but the bed was comfortable and everything was clean. There is no light in the shower/toilet room so you have to either put the lights on in the whole room (disturbing partner) or go in the pitch dark. The bathroom door is heavy and the doorknob is tiny so it’s hard to open. There is no towel rail despite a sign telling you to hang them up and the few hooks are inconveniently placed. The worst design feature is the wardrobe door/mirror/room divider which is an absolute bear to push open or closed. Our aircon broke and we had to report it four times, then were instructed to move rooms. Thought we might get an upgrade but no: same small room with balcony with no chairs overlooking the driveway, no complimentary drink or anything to compensate for having to pack and move. Lift is slow so we tried the stairs- beware, they are unlit and painted black, a real trip hazard. Breakfast is ok but on the first day I waited 20 minutes for service before having to ask for the menu. I ordered eggs Benedict but the kitchen had run out of smoked salmon and the egg (singular) was so completely liquid it was indistinguishable from the hollandaise. I bought new swimwear for the stay but didn’t feel comfortable using the tiny pool area. Luckily I didn’t have to pay for the trip but seeing the prices I don’t think it’s value for money: however the location means they can charge what they like!"