"Really enjoyed our time here. Looking at a few reviews, I saw a lot that were very negative for very small, subjective reasons. I hope that this will make what this hotel does well a lot easier to understand.
Rooms- very spacious and comfortable. The air conditioning worked well in our room and you can leave it on all day so you can come in to a nice cold room (especially on those very warm days). WiFi is available throughout the hotel, speeds vary but it wasn't a snails pace. Not much connection outside at the pool, but wasn't too bothered about that.
Drinks- The all inclusive package offers most drinks you can think of, with a small list of cocktails. You are given a list of what you can get when you check in, so its very hard to get confused. Most cocktails are premixed via a machine, so don't expect a full on cocktail bar experience (although I found the cocktails to be very nice). You need to pay a €2 deposit for the cups when you're at the pool, but I've been to hotels that have a token system that works the same. You don't need the euros when drinking in the hotel. San Miguel on tap was very much appreciated.
Food- Definitely the most mixed bag of the list. Had some very good food, had some that could've been a bit nicer. Standard hotel buffet, get exactly what you'd expect out of breakfast.
Lunch was the most surprising. Very good food, often with items that surpass what dinner had to offer.
Dinner was either quite nice or not amazing. They advertise a different cuisine every night (Italian, Indian, asain etc), but often felt half hearted in approach. One night was Indian cuisine and they offered exactly one mystery meat curry and a list of items that definitely weren't indian (including paella, roast potatoes and spaghetti). Most other nights were similar. I understand its a family hotel, but ot became a bit of a let down, especially when other food services they had were so good. That being said, all the food on offer was very nice, just a letdown on the cuisine angle. Some dishes weren't labelled, which I was wary of due to allergies as they wernet obvious what they were (such as the mystery meat curry i meantioned). Lot's of options for desserts. They also offer freshly baked bread and cheeses which was also very nice.
Pools- when we were there, the indoor one wasn't open but the outdoor ones were still very nice. There's a pool bar/clubhouse that offers small sandwiches and pastries and drinks. Never had issue finding a sun lounger. There was an activity team, they mainly kept to themselves and the guests that wanted to interact. There's also a mini golf course on site, next to the pools, but it's fairly small and we got round it in about 15 mins.
Location- outskirts of Costa Teguise. Theres lots to do in town, including beaches, bars and restaurants. There's a shuttle bus that runs a couple of times during the day from the hotel into the town. A bus timetable is given to you once you check in.
Excursions- there are also a number of excursions that the hotel offers. We only did one on our last day, but if we come back, we'd do more. Ranges from town visits to volcano tours and boat parties so theres something for everyone. You are also given a list of those too, with prices and times included.
Overall, a good hotel with some really good qualities, but lacking some fairly important things that would make it a lot better"
