Secrets Lanzarote Resort & Spa

"Have just had an amazing relax massage with Jennifer Peìez which consist of sounds & full body massage including your face and head. Felt fantastic and highly recommend anyone thinking of having one to definitely go ahead you will feel fantastic afterwards and so relaxed the best I have ever had. Thank you Jennifer"

"Overall, a little disapointing for a 5 star hotel. Poor dress code in restaraunts in the evening. Entertainment varied from very good to very average."

"We've previously been to Playa Blanca Lanzarote twice before but this time we thought to try another part of the island. After a lot of research (and looking at reviews) we chose Secrets Lanzarote (at Puerto Calero) with a full inclusive package and with Preferred Club, Unlimited Luxury for 7 days. The location of the Hotel is very quiet as was the hotel overall at the time we went. Having gone 'Preferred Club' we had a really magnificent and spacious suite overlooking the Preferred Club pool - which was just two minutes walk from our room. Our room was well serviced and cleaned daily. our room had wonderful sea views over the Preferred Club bar. When at the pool service from the bar was exemplary. As was the drink menu for all inclusive. We frequented all of the main bars and restaurants where we found the drinks and service to be great. We frequented the World Cafe a few times and found the food range to be adequate. We had both breakfast and dinner at the Portofino several times and the food was excellent and sufficiently wide. We also went to the Preferred Club lunch at the Oceana - again quite satisfactory in terms of quality and quantity. In the evening we also went to the Bluewater Grill twice, where the food and service was excellent. A loverly atmosphere there in. Night time entertainment was nothing special but quite satisfactory for a hotel of this kind. We did not use the Spa or Gym so cannot comment on them. Service from the reception and staff overall was excellent. The only real criticism we had was that on leaving they wanted to charge us for our two visits to the Bluewater Grill. We resisted because we had specifically asked at both reception and at the grill itself as to whether our package (i.e. Preferred Club, Unlimited Luxury) included the restaurant, and we were told it was. After some haggling they did not charge us. So a result for us but disappointing that we had such confusion around what our package did/did not include. So (as they say) the $64,000 question: would we go again. Yes we would."