NH Valencia Las Artes

"Great location. Near transportation and tourist destinations. Actual hotel is hard to categorize due to basic facade and modern lobby. Room was even more contradictory. Very nice roomy, marble bathroom, complete w bidet. However, actual sleeping area is very basic and scarce. No coffee maker. Older, dumb, wall mounted TV with very limited channels made it hard to relax. Only bright spot was the breakfast buffet and restaurant staff."

"The hotel is situated in a perfect location. Public transport in front of the door, lot of taxi's passing in the environment. Touristic hotspots within 5 minutes on foot. Shopping mall 5 minutes behind the hotel. Touristic bus stop round the corner. We had a room at the street side and honestly no traffic sounds at night at all. We sleept very well in the comfortable beds. We had a 2 person bedroom for the three of us (1 adult and 2 teenagers) so a 3rd bed was added. Employees are very customer oriented l, from receptionists and floor manager in the restaurant to the cleaning lady all very friendly and helpful. Nice variation in breakfast buffet (constantly filled up untill the last minute). We had a very pleasant stay."

"I recently stayed at NH Valencia Las Artes, and unfortunately the experience fell far below an acceptable standard. The hotel is tired, poorly maintained, and in urgent need of refurbishment. As shown in the attached photos, the rooms are frankly a complete disappointment — cluttered, worn, and presenting themselves more like a storeroom than a space intended for paying guests. As a frequent business traveller, I have seen a wide range of hotel standards, but this was genuinely surprising in a negative way. The condition of the furnishings, the lack of care, and the overall presentation made the stay uncomfortable and far from what one would expect from an NH property. The poorly made beds only added to the sense of neglect. The only positive aspect of the stay was the courtesy of the reception team, both late in the evening and during the day. Their friendliness stood in stark contrast to the condition of the hotel itself. Regrettably, based on this experience, I cannot recommend NH Valencia Las Artes and I don't understand how this hotel is rated with 4 stars."