Silken Puerta Valencia

"White the location is great, I don’t have any other positive remarks on this hotel. Very noisy with people shouting in the hallways until 1 am so loud it sounded like they were inside the room. Very hard beds. The walls are full of discoloration and look kinda mouldy."

"I had a terrible experience at Silken Puerta Valencia. The first room had a very strong, unpleasant smell, and as soon as I walked in, I had difficulty breathing. The front desk offered me another room, but although the odor was less intense, it was still present. I asked to cancel my reservation without a penalty because I believed the conditions posed a risk to my health, but both the hotel and Booking.com denied my request. In the end, I had to pay for a stay in a room that I felt was threatening my health, which was extremely disappointing."

"In general, the hotel is not bad but perhaps let down by the management approach. Never been in a hotel where they offer complimentary water for the first night alone (as we did not need our room cleaned during our stay, we asked and were pointed to the vending machine) - we had no problem buying our own but just felt odd during a hot June. Location is fine - it is NOT by a metro station though, so bear that in mind. There are bus stops nearby but watch the timetables. Got a bit noisy, we could hear people in the corridors and also the noise from the road during the night. The room itself was fine, spacious, bed was comfortable and shower worked fine. The mini-fridge though, if management know how hot Spain can get in the summer, then at least provide a functional unit that is cold. Ours barely stopped things getting hot. We didn't have their breakfast so cannot comment (although there are several cafes and bakeries nearby). Overall, decent stay aside from the points mentioned above."