Citadines La Défense Paris

"We’re unfortunate enough to stay here on a weekend when it is a ghost town. No shop, deli, supermarket, coffee or restaurant anywhere in walking distance. This is a concrete jungle - no Parisian vibes at all. Also impossible for any taxi / uber to find so select Ibis and walk up. Room was actually spacious and clean but the area disappointed - likely more the fault of our travel agent in not considering our needs and the compounding fact we stayed on the weekend"

"The accommodation did not meet the expectations created by its description. The value for money was poor. The doors creaked, the furniture was outdated, and the room clearly needs refurbishment. Another disappointing aspect is the invoicing process. The hotel only issues accommodation invoices 30 days after check-out, which is highly inconvenient for guests who need them promptly for business expenses or tax purposes. In addition, I contacted the hotel both through Booking.com and directly by email, but I received no response. The lack of communication and customer support was disappointing."

"It’s not great. Pros: Staff are friendly. Cons: It’s tired and in an extremely tired part of the area. It’s difficult to locate for Uber etc. it’s jaded inside. The rooms are small. The “balcony view of Paris” was dystopian. Whilst I was there, at 10pm in the evening most of the hotel was disturbed by a fight between a group in the courtyard area directly outside the hotel. A brutal violent attack for all to see and hear. It’s not a particularly pleasant place and wouldn’t take my family there (where as I have in the past at other Citadines in Paris)."