Giannoulis Santa Marina Plaza

"Recently spent 4 nights at this hotel and cannot fault it. Three adults sharing a room, we were over the moon to find it had 2 separate rooms rather than 3 beds squeezed into one. My bed was a sofa bed that was very uncomfortable but I spoke to reception who arranged for a new bed to be put in my room, perfect. We were in the building across the road from main block, we had two pools and a lovely quieter buffet restaurant which we used twice. The main restaurant was decent with something for everyone, a joy to sit outside having breakfast. The hotel is right on the beach. The staff were lovely throughout the hotel, very friendly and welcoming, especially our barman Michallis. Overall a very good experience. We would definitely return."

"Arrived 13th October 2026 to commence our fourth trip to this resort. On arrival around 13:30 told that we would be transferred to another location. We were given no explanation and no choice in the matter. Were told that we would be transferred by taxi at 14:00 the next day back to the hotel we booked. Were not told that we would be evicted from our room 11:00 on the 14th October. On eviction we contacted the Santa Marina Hotel to bring forward our transfer back to the Hotel earlier and our request was refused. The room we have in the Hotel on our return is not to our expected standard. The fitted fridge does not work and an additional fridge has been installed in the space under the desk where you would normally have your legs to undertake computer use. Customer Service is appalling compared to previous visits."

"Me & my mom had a wonderful stay at the Santa Marina Beach hotel. Booked with jet 2 and no issues with overbooking. We stayed in a beachfront room & highly recommended. The room was spotlessly clean and fresh towels every day. Direct access to the beautiful beach. Probably one of my favourite beaches in Greece. Golden sands and can walk out for ages and still shallow. We were half board and really enjoyed the food. The staff in the restaurant were super friendly & a special shout out to Christos who was happy for me to practice my Greek with him & I even came away having learnt a few more words & sayings. Thank you Christos. The bar area was clean and comfortable and Michalis looked after us well there too. Bus stop was directly outside the front of the hotel for buses to Chania or Kolymbari. A cheap way to enjoy the old town & harbour of Chania. Overall a great stay and would definitely return to this hotel."