Noble Hotel Suites

"Very nice service, we recommend it"

"Overall experience is this isn’t a 5* hotel Positives Food decent Beautiful contemporary decor Rooms and bed very comfortable Negatives Location, very scruffy area, few shops and restaurants Entertainment only on a Sunday evening Right on the flight path Our experience We arrived just after lunch (around 3pm) and were starving (ate breakfast at airport at 5am), there was only fruit out, we asked if there were other snacks and he made some up, wraps with a bit of salad and feta, filled a hole but didn’t really do the trick. When the restaurant opened for the evening my husband went and got some olives for us to pick at while enjoying a glass of wine (wine was nice) but we got told we weren’t allowed to have them in the outside bar area, we moved into the bar and still got told we weren’t allowed them there, not sure why, so we went to eat in the restaurant area. Sunbeds were filthy, on one occasion others told us a cat had pooped on one of them, put me off lying on one. They seem to have a pipe work problem, constant smell of sewage in our room, we blocked the drain with a wet towel to make it more bearable but it kept getting removed despite telling reception (their solution was just keep moving guests to different rooms), we did find the water flow amusing at first, turn on the sink tap and run, seems to be air in the pipes, it coughs and splutters followed by an explosion of water then completely stops running, although we found it quite funny the fun of it ran out when you were in the shower covered in soap and had to wait, sometimes up to 10 minutes before the water exploded and started to run again, we soon learned to step to one side as it would come out scolding hot to start with. Overall on the surface looks great but I wouldn’t return, the price does reflect on the location but to avoid the sewage smell and able to have a shower in one go I would pay more and go elsewhere."

"Just to be clear, this 5-star review is specifically for the spa and its team. I wouldn't personally give 5 stars to the hotel as a whole, mainly because of the restaurant and the location, but the spa absolutely deserves them. We had such a great experience there during our stay. Maria, the spa manager, is simply amazing. She always has a big smile and such positive energy, and she takes the time to explain the different treatments and help you choose the right one. We were quite unlucky with the weather and had rain almost every day during our week in Crete, but honestly, the spa and Maria are a big part of why we will still remember this holiday so positively. We had two massages as well as other treatments, and everything was excellent every single time. The massages were very thorough, every part of the body was given proper attention, and the pressure on each muscle was just right. For my last massage, one of the therapists was unavailable, so I was lucky enough to have Maria herself. And it turns out that on top of being a great manager, she is also an incredible massage therapist. Probably one of the best massages I've ever had. My whole body says thank you, Maria! 😄 The spa was definitely one of the highlights of our stay and deserves a full 5 stars."