Infinity Beach Hotel

"On arrival, I was surprised by how much smaller the resort was than I had expected, and it felt very busy. The staff were okay, and the check-in process was smooth. The room was comfortable enough, although the overall facilities felt a little dated for the price. There were a few maintenance issues, including two electrical sockets that weren't working. An electrician did attend the following day at my request, which I appreciated, although it was still inconvenient. The room could also be quite noisy due to its roadside location, and the shower and cleaning could have been better. The pool was particularly small and often surrounded by too many people, making it difficult to enjoy. Overall, I feel the resort would benefit from modernisation and some investment in its facilities. However, the location is undoubtedly its biggest selling point. Having the beach right on the doorstep was fantastic, and breakfast was enjoyable. Overall, my stay was okay, but the resort didn't quite meet my expectations for the price. With some updating and improvements to the facilities, it could offer a much better experience. The location, however, is a definite winner!"

"Unfortunately, absolutely no recommendation – 4 stars are incomprehensible to us We were here for 9 days / 8 nights and unfortunately had mostly bad experiences. Upon arrival it was already dark, so we didn't notice anything special at first. The next morning, however, came the disillusionment: Our booked luxury studio with outdoor Jacuzzi was dirty, the bed was small and saggy, cables were hanging out of the walls everywhere, and the paint was partially peeling off. The shower was moldy and had no door, which meant the entire bathroom was underwater after every shower. As a result, our towels were completely soaked every day. The outdoor Jacuzzi was also dirty. The reception's reaction: Nothing could be changed at the moment and we would have to deal with it. Only after we involved Voyage Privé were we shown another room. However, this one was also not finished – a completely filthy, yellow-brown terrace, unfinished walls, and cables sticking out of the walls. It looked more like a construction site than a hotel room. Only after a personal conversation with the manager were we offered another room. This one was actually significantly larger and much better. In return, the drinks for our half-board were free of charge. While that was a fair gesture, it naturally could not undo the previous experiences. The Jacuzzi in the new room did not work properly either. After the cleaning, we also found cigarette butts and bread bags in our area or on the balcony on the last evening. Especially after a morning cleaning, something like this is absolutely incomprehensible to us. The way the reception handled our complaints was particularly disappointing. Beforehand, everyone was friendly – afterwards, the mood changed significantly. At times, we were greeted with annoyed looks and an obviously forced "hello." We increasingly had the feeling that they resented us for pointing out the existing defects. The food was also disappointing: monotonous, always the same, and repeatedly associated with stomachaches for us. When it rained, there were also repeatedly not enough seats in the restaurant, so we sometimes had to wait around 30 minutes. The service often seemed listless and not very welcoming. The pool is small and extremely cold, and the lounge chairs are regularly full. Our conclusion: Some of the problems were resolved after several complaints, but we expect a 4-star hotel to have a room clean, finished, and functional upon arrival – and not that you, as a guest, first have to complain multiple times and even involve the tour operator. For us, unfortunately, not a 4-star experience and definitely not a hotel that we would book again."

"We stayed at Enorme Infinity for a week and had a lovely experience at this hotel. Upon arrival, the staff were very helpful at check in and made the process quick and easy after a late flight. Throughout our stay, all hotel staff were so lovely and welcoming and always made an effort to say hello. We found the hotel to be in a good location, as it was near the beach and restaurants but not too close to bars so there was no loud noise levels at night. There was also a shop right next door to the hotel, which was very handy as it sold lots of essential items. We were very impressed with the rooms and their cleanliness, as they were of a good size and were cleaned every day of our stay. Additionally, we used the spa service at the hotel which we were very pleased with. We had a free 2 minutes massage, where the therapist recommended certain services that we would benefit from. We chose a couples full body massage for 50 mins and had a very relaxing experience. Our therapists were Rodauthi and Pavlos, who did an amazing job. Overall, we had a lovely time at this hotel and the services they provided and would love to come back!"