Luci Di La Muntagna

"Hard to find faults in a structure like this, fantastic location on the harbor, clean and cozy rooms, super professional staff. Breakfast in line with what hotels offer here in Sardinia. The restaurant of the Hotel is luxurious so not really affordable for everyone. In fact we haven't been there..."

"We booked the junior suite for 900 euros a night. For that price it is an extremely basic room. The bathroom is small and not ventilated at all, even with the door wide open you will find all mirrors completely fogged. The bathroom products are fine holiday inn standard, I would expect higher end for the price. No body lotion provided. The sheets and pillows feel old, the whole room needs an update to keep up with modern standards. On the plus side there is plenty of room to unpack and relax and the views are to die for. We ate at the restaurant once, a drink at the bar once, and breakfast 3 times. Food at restaurant was fine but overpriced (100 euro for two people with no drinks and no dessert). Bar was good and with a great view. Breakfast was decent but basic, for the price. Coffee was good and fast. Service was middling. There was the appearance of being helpful but the manager especially was unhelpful. He would be strolling around but avoid any contact with guests. I was trying to get coffee in the room and he kept making the receptionist tell me no, but wouldn’t talk to me himself despite being right there. His attitude explains a lot about the disrepair state of this hotel. Parking is available if you reserve it, would advise that as it’s a busy area. Great location and can walk to the center of Porto Cervo. Pool advertised a bar and service during the main hours but it was never operating (last week of August). It was nice pool with plenty of room and sun chairs. That’s hard to get these days so I appreciated that at least."

"When we checked in, the blonde woman who treated us abysmally. It wasn't kind. We arrived at the room and the safe was not walking, nor was the bathroom light that had no windows, so it was necessary. We warned him and he tried that we didn't know how to use it, he walked us to the room and there he checked what my husband told him, that he had little battery, not that he didn't know how to use it. And he saw that the light wasn't walking either. He told us he was going to send someone maintenance “right away.” Over an hour passed and no one came. We had to reclaim him. But beyond that, it was the unkindness at all times, the angry face and every consultation was like we bothered her. The rest of the hotel, breakfast staff, etc., was also noticeable that it lacked training and desire. The room had it right and was missing maintenance. The price is not justified. The hotel in general has “Little Awe and Mood”. Honestly, this unkindness overshadowed the beginning of the trip. Rarely have we been treated so unpolitely."