Aqa Palace

"This hotel smells like sewage and the staff are neither available or helpful. Bedroom 9 in particular smells very strongly of sewage. The smell is foul and the staff are very unhelpful. I do not recommend staying here, despite good location, it's a miserable experience and a terrible night's sleep."

"This was one of my worst experiences I ever had in my life. Let me start by saying I had no communication that this is really an Airbnb. Our plane landed late at 6pm and they demanded payment right away. When I arrived to the hotel.. I had to figure it out on my own. The room had a musty smell and no blankets for the day bed. No one could help. Then on the third night we were locked out of our room because they did not give is a key for one of the doors that they told me I didn’t need to worry because its always unlocked. When I called the emergency number for help nobody was available. The blowdryer didnt work so i had to go to dinner with damp hair. Not to mention the crazy LOUD night light that was just outside our window it was 10X worse than NYC. We didn’t get to sleep until 3am due to noise outside our window!! Do yourself a favor and DONT book at this place!! "

"This is the most bad smelling hotel I ever had to endure, a horrible experience! If you want to spend a night in the sewage of Firenze… Pictures and reviews on several sites are misleading and corrupt."