Faro & Beach Club

"Beautiful view of the marina a plus! The breakfast was great and the hotel was close to the highlights of faro!"

"From the outside, the Occidental could easily be mistaken for a private hospital, an impression given by the clinical green neon lighting. This sterile, uninviting atmosphere carries through to the reception area, which offers no warmth of welcome to encourage guests to linger; it feels very much like a thoroughfare to be bypassed as quickly as possible. The staff do little to improve the vibe. Generally solemn and unwilling to engage, even a simple smile seems a monumental effort. I was seldom acknowledged when passing the desk, day or night—a little training in basic pleasantries is sorely needed. After all, this is the hospitality sector they are working in, not a morgue! On a positive note, the rooms are comfortable and the breakfast selection is good. However, the outdoor pool area is a major disappointment. It has fallen into disrepair with crumbling tiles and glass paneling that was absolutely filthy with smear marks throughout our stay. Most disconcerting was watching local pigeons use the water as a glorified bird bath between visits from unsuspecting guests, with no deterrents in place. A decent place to sleep, but the lack of hospitality and maintenance is glaring."

"This hotel stay was an excellent choice. I highly recommend this hotel and would definitely consider staying here again."