Hyatt Ziva Madeira

"We stayed in a preferred club room (2 bedroom, 2 bathroom) in Zone 5 and sea facing. The room itself was clean and beautiful views of the sea and resort. Housekeeping was regularly coming in and our mini-fridge was stocked. Cannot fault the room or the staff cleaning it. We mainly used the World Cafe and i was pleasantly surprised by the food and never had a bad meal. The desserts were really lovely btw. As far as clean tables and busy times, its best to avoid after 9am (is what we found best to eat). Lunch and Dinner weren't that busy and always had a clean table and staff were lovely. We didnt eat at the speciality restaurants but did eat at Voce Beach which had lovely food. We ate at the Sports bar next to the Marina. Apart from one poor service of food arriving quite late, the other times the food arrived quick and food was great. Again the staff were lovely. The hotel doesnt promote the Sea Maderia Whale & Dolphin watching but they should as the company did a great two trips for us. We also did a 4x4 Nun's Valley tour from hotel which was really fun, Is this a 5* Hotel? no. But if you can look past that, you can have a lovely time there and enjoy Madeira. We never experienced any negative situations like some of the reviews here and not sure what people are complaining about. The hotel is situated on a hill so you will be working those leg muscles! We would recommend the hotel but aware that its far from Funchal. One tip, you can get the local bus from outside the hotel, it cost around 2.50Euro pp and took an hour and half via some towns. Its a lovely bus ride. You have to change at Manchio."

"The good: Amazing location, very nice property, overall very nice room and stay. The weird: Basically no help unloading my luggage. Was told to park in the garage and bring it up through the elevator myself? Food was fine but nothing to write home about. The weirdest: They clean the rooms with all of the doors open, so there are mosquitos in the room. They cleaned my room and left a dead mosquito on the bathroom sink? When I first checked in and went to my room, they told me it was ready but someone was still cleaning it. At no point during my stay was I given any REAL bathroom towels. I was given two orange pool towels that smelled so severely of the BO of the guy who dropped them off that I put them outside and didn’t use them. (I used my own travel towels for my 2 night stay). But look, really great location, overall nice hotel and island all-inclusive tend to have mid food and bizarre service quirks. Would stay again, but bring bug spray and back up towels."

"Yesterday I got invited to participate in the Portuguese lessons on the resort with André and Henrique and learnt so much more than doing Duolingo on and off for two years 😅"