Intercontinental Porto Palacio das Cardosas

"We absolutely loved our stay at the InterContinental Porto. The hotel is GORGEOUS from the moment you walk in, with a stunning lobby, beautiful rooms, and a elegant dining room. What truly stood out though, was the warmth and professionalism of the staff—everyone was welcoming and genuinely helpful, from the doorman and concierge to the receptionist. The breakfast buffet was exceptional, offering an impressive selection of high-quality foods and beautifully presented dishes that made breakfast a highlight of our stay. Overall, the hotel provided a wonderful combination of elegance, comfort, and outstanding hospitality. We would definitely stay there again!"

"The InterContinental Porto Palácio das Cardosas was exactly what you would expect an InterContinental hotel to be: luxurious, plush and polished, with all the bells and whistles. From arrival, the experience felt appropriately five star. The bellmen were welcoming and helpful, and the check in process was polished and well appointed, with all the pomp and circumstance you would expect from an InterContinental. The location is prime. You are right in the middle of Porto, within easy reach of many of the major tourist attractions, while also not far from the financial district. That makes the hotel equally well suited for business and leisure travelers. We stayed as a family of three and had a great experience. Our room was well appointed and immaculately clean, as was the hotel overall. On several occasions, I asked housekeeping staff for additional amenities while they were servicing other rooms. Even when there was a language barrier, Google Translate solved that within seconds, and voilà, I had exactly what I needed, always delivered with a smile. That level of service was consistent throughout the property. From housekeeping and the restaurant staff to the bar, bellmen and front desk, everyone we encountered was friendly, efficient, guest focused and genuinely service oriented. Breakfast was exactly what you would expect from a five star hotel. The buffet was extensive, with a wide assortment of just about everything you could want, and the quality and presentation matched the standard of the property. The one disappointment was dinner. The service was very good, but the food itself was underwhelming , particularly when compared with the standard set by every other aspect of the hotel. For an establishment of this caliber, the dinner offering needs to come up a level and meet the standard of the rooms, service, breakfast and overall experience. One additional touch that would make an already excellent property even better would be a designated smoking area for guests who enjoy an occasional cigar or other tobacco. The shared courtyard off the restaurant seems like a natural location, but access currently ends relatively early in the evening. A small, well ventilated glass enclosure or similar designated space could be an elegant solution that accommodates smokers without affecting other guests. Certainly not a deal breaker, but it would be a welcome addition for those of us who enjoy a cigar from time to time. That aside, we had an excellent stay. The InterContinental Porto delivers the luxury, location, cleanliness and level of service you expect from the brand, and I would happily recommend and stay here again."

"Delay in room over 2 hours other guests travelling with got in immediately. Chased up twice ignored. Bathroom toilet not clean rang for cleaning two arrive didn't clean it missed it again had to show them. Dirty cup chased up myself. Noise is issue in room as other reviews"