Mercure Porto Centro Aliados

"Amazing team,location and rooms"

"This is an excellent hotel located near to the railway station in Porto. It is on a pedestrian street so it is not always possible for a taxi to stop directly outside the hotel, but you only need to walk 20 meters to the nearest road. The frontage of the hotel is quite small and it almost seems larger inside than outside. The staff are extremely friendly and helpful. There is only one lift but this was never a problem. The rooms are quite spacious, well decorated, clean and comfortable. There is a large safe - big enough for a laptop. The bathroom has a walk in shower and very large towels. There is a reasonable amount of storage space in the bedroom although no drawers and only small bedside tables and limited desk space to put items on. The restaurant serves a good buffet breakfast as well as a wide selection of items for lunch and dinner, including vegetarian options. The quality of the food is very good. There are tables outside on a terrace and a pool in the garden behind the hotel with water that is a good temperature for swimming. There are a few deck chairs to sit round the pool. Drinks are served inside, on the terrace or around the pool. During happy hour (4-7pm) the drinks are very cheap."

"The hotel is very well located, in the middle of all the points of interest. The reception is courteous and professional. The 4-night package with breakfast included a welcome drink that was not offered to us. The pool is decent for the city center. The gym is sufficient. The rooms are impeccable and the staff is pleasant. The breakfast is quite inconsistent: the cooking varies from one day to the next. The buffet remains well presented, with its mini pastries. The fruit juices are industrial and too sugary. I asked for cold water; I got some the first two days, but the following days I was told there wasn't any!!! However, I would not advise against this establishment for its location and its comfort."