Holiday Inn Express Edinburgh Waterfront

"We were part of a big group and every time we were supposed to check in, the check in time was delayed. The breakfast buffet was one of the worst ones we have experienced. The second time we checked in, one of the lifts did not work. Also, we walked around in the area, and we had a hard time to find nice restaurants and shops in the area. Because of a fire, the tram did not go to the central area of Edinburgh, - but luckily we found some buses which went to central area of Edinburgh. But the rooms are OK, there is free WI-FI and the rooms and bathrooms are clean. Both bathrooms we had at the hotel, had great showers."

"Great hotel very helpful staff and great location. Very dog friendly and staff were excellent with my dog"

"Check-in went smoothly and the room on first impressions was comfortable. Unfortunately, the toilet bowl had been overlooked but was quickly attended to after reporting. After a good nights sleep breakfast was a chaotic mess. Staff were busy and efficient in clearing tables but the servery area was without food for long periods ( creating long queues) and worktops were messy. Even simple tasks such as filling juice containers, wiping the counters and replacing cutlery were not done. There seemed to be sufficient staff but the logistics and timings in the kitchen were all out of synch. Disappointing given we had many a pleasant stay here in the past. Location is excellent"