DoubleTree by Hilton Belfast Templepatrick

"After playing the golf course yesterday we had a meal in the connecting restaurant. My two friends ordered the Spaghetti carbonara which was supposed to come with bacon and chicken. Neither could find any trace of chicken. I tried to order an omelette and was told that the 'eggs had been put away after breakfast!' I ordered a fish and chips for £23 which turned out to be possibly the worst example you could ever be handed. The chips seemed to be double fried and like the fish, were totally tasteless. To add an extra level of nonsense to the experience, we had to pay for each meal as we ordered it, not after we had eaten it. Either somebody had done a 'runner' without paying in the past or they found it the best way to avoid arguments over the prices after a customer had the opportunity to experience such poor cooking. A two star experience in a supposedly four star set up."

"Recently stayed here for 1 night. The location is good in terms of proximity to Belfast, but there is nothing within the immediate proximity i.e. you wouldn't walk out of the estate to the shops/main street etc. you would need to drive. To that effect, it would be good if the hotel had a facility i.e. market or even a vending machine, for getting few bits/snacks etc. if needed. We were told upon check-in that the restaurant was already full for the evening - it would have been good for the hotel to keep some tables for overnight guests vs booking out the place, and as a result we had to wander around looking for a place to eat on a Saturday night. I didn't realise how hard it is to get a table in Antrim area on a Saturday night. When you confirm your reservation, you get a notice that the hotel is undergoing renovations - this didnt bother us, as we stayed over the weekend, but be mindful if staying mid-week. That being said the alarm did go off twice while we were there and the reception team rang our room at 10pm asking if the alarm is going off (at which stage it wasn't) so there's definitely something up with that. The rooms are very spacious. One downside was that there was no mirror in the room so it was hard for me to get ready (as no sockets in the bathroom) so had to do my hair blind. A little more attention to the maintenance aspect of things would be good - two sockets in our room didn't work, as well as one bedside lamp and the handheld shower was leaking from the wall pretty badly. You can hear the neighbors in rooms next to you and the doors make a loud noise when closing. Lastly, this is more of a comment but won't change anything - the way the bathroom shower is designed, the moment you are in the shower any longer than 2m, you flood the bathroom. On the same note - the design of location of the spa/pool is across the reception, so you're walking in a bathrobe across the lounge and reception area with people checking in and it's a little awkward."

"Excellent Hilton Templepatrick, a must try. Location whilst outside Belfast city ideal for touring Northern Ireland. Staff are excellent and friendly. Accommodation clean, tidy with good facilities. The Dormy restaurant is a must try too."