DoubleTree by Hilton Sharm El Sheikh Sharm Bay

"Exceptional hotel. Staff are all very pleasant and accommodating. Very friendly and welcoming locals. Hotel has great amenities only negative would be the location of their beach. The steps leading down to the beach is not for the faint hearted. There’s a shuttle bus to the top of the beach but there are many steps leading down and the beach is small, sun beds are low and sink into the sand. The shuttle bus regularly goes around the outer edge of the resort, as it’s a huge resort so no need to walk if you don’t want to. The restaurant has good opening times and caters for all nationalities. It’s super clean and the meals are wonderful. Our room was cleaned daily and towels were changed everyday too. I will definitely return. Hot all year round. Highly recommend."

"Staff is really friendly and helpful specially Mai and chef Arafaa, and chefs are amazing."

"Great welcome, golf buggy to room, upgraded as Hilton Gold member to seaview suite. Everything is well tended and the hotel is extremely quiet considering it's next to the airport (never heard a single plane). What was frustrating was on my second day, I chose to relax with a late lunch in the Cala restaurant. I was the only one there but empty plates left on the table for 30 mins after I'd eaten, had to move as the flies descended onto my plate. There were 4 staff who engaged in loud conversation, making and sharing personal video calls at the bar, watching videos on their phone at high volume. I gave up having to wave each time I wanted something and despite there being no other guests in the restaurant, they turned the fans on full. I couldn't relax, it sounded like being in a wind tunnel. Service let down my experience, the staff need to be reminded who pays their wages and be more attentive. Cheaper hotels in and around Sharm manage to offer better service during this trip, what can't Hilton/Doubletree get their service to match or better this?"