Hotel Fesch & Spa

"We were welcomed on the morning of September 22 in a very professional and warm manner. We stayed 11 days in Studio 1, located in the annex across from the hotel. The entrance to the building first surprised us with its somewhat dated appearance, but this first impression quickly faded as soon as we arrived in the studio. It is modern, well-appointed, and has an equipped kitchenette that allows for a comfortable stay for several days. The bathroom is particularly well done: modern, spacious, and perfectly maintained. The bedding is comfortable, the television is recent, and the view of Rue Fesch is pleasant. Although we were housed in the annex, we fully enjoyed the hotel's services, notably the breakfast offered at 16 € per person. This one is served on the rooftop, which offers a magnificent view of the city. We did not test the spa, but we enjoyed the calm and cozy atmosphere of the rooftop bar, which was not very busy during this period at the end of September. We would particularly like to thank the bar staff for their kindness and attentiveness, as well as the entire reception team for their availability, efficiency, and professionalism throughout our stay. A few points could nevertheless be improved: - On two occasions, housekeeping was not performed without us being notified in advance. - The Studio 1 lacks storage space for a long-term stay. It was difficult for us to completely unpack our suitcases for 11 days. - We found it regrettable that a supplement of €10 was requested for us to access the accommodation at 1:00 PM, even though the stay had already been paid for in the amount of approximately €1,400. Despite these few remarks, we had an excellent stay and will keep a very good memory of this establishment thanks to the quality of the accommodation and the kindness of the staff."

"What a shame. This restaurant has a beautiful rooftop setting, but unfortunately the experience was ruined by poor food and an exceptionally unpleasant interaction with the owner, Philippe. I ordered a salad with seared tuna, but the tuna appeared far from fresh — it tasted and looked as though it had been prepared a day or even two days earlier. My wife and I both sent our dishes back. More generally, the food we were served was lacking in flavour and, frankly, did not come close to what you would expect from a restaurant charging these prices. As a restaurant owner myself, I understand the financial pressures involved in running a business. But cutting corners on the quality and freshness of ingredients is ultimately a false economy. Customers notice, and it damages the reputation of the entire establishment. What made the experience even worse was the attitude of the owner, Philippe. While the service staff were friendly and professional, the owner was the complete opposite: rude, confrontational and completely lacking in empathy. When we returned the tuna without eating it, there was no apology, no attempt to understand the problem and no gesture of goodwill — simply an insistence that the bill be paid. The bill was over €300. I was perfectly prepared to pay for everything else, including the dishes we found disappointing. But charging us for the tuna that we had returned uneaten, without even acknowledging the issue, was simply unacceptable. Philippe may be better suited to working as a bouncer than welcoming guests into a restaurant. A restaurant owner should understand that hospitality is about much more than collecting payment — it is about how you treat people when something goes wrong. With so many excellent restaurants offering much better food and hospitality, a beautiful rooftop alone isn’t enough. This place has the potential to be something special, but the food and, above all, the management need a serious rethink."

"Great hotel, helpful and very pleasant staff. One thing stands out, the boss who stares you down and does not deign to greet you."