Sovereign Beach Hotel

"This was our second visit to the Sovereign Beach Hotel and it won't be our last. From the reception staff to the cleaners, everyone were so friendly and accomodating. We would particularly like to thank Tania and Rochelle in the dining room for their kindness and attention to detail during our stay. When we arrived, we had a issue with the location of the room and that it had a overbath shower, which for us was impractical. We asked if they could allocate an alternative room, with a walk in shower closer to the lifts. Within the hour we were contacted by reception and offered another room on the ground floor, which we gladly accepted. The only negatives for us was the plate warmers in the dining room were switched off, which left your food lukewarm at best. Their was also on occasions the smell of drains in our bathroom, and in the grounds of the hotel. The range of food and drink was excellent, and we could always find something we liked. We are already thinking about booking next year"

"We had an absolutely amazing time! All of the staff were super friendly, especially Kayt, Kosta, Afrim, Reea and Enzo and his entertainment team! My sone had a birthday whilst we were there and the hotel went above and beyond to make his day super special from start to finish and we can’t thank them enough. The rooms and the hotel were super clean at all times. Great selection for food and drinks. Our swim up bungalows were just amazing and perfect for our needs. We will definitely be returning. Thanks so much to all the staff at Soverign beach 💞"

"Good but not five star. Clear too see the hotel depends on returning visitors. Food good but a lot overcooked. Entertainment what you would expect Room ok not 5 star Pool nice Beach disappointed Staff lovely Improvement needed Some staff don’t appear to have a uniform or mane badge, hard to work out who is who Food overcooked Over familiarity with staff and guests makes offers not very welcome. We did enjoy it, a little horrified by the 7pm dining experience are we still living in a world were food is a scramble, or just sounded by rude and arrogant people???????"