Elounda Gulf Villas & Suites

"Crete put on its best weather for us - a very pleasant 23-25 degrees every day for 10 days. We stayed in the 1 bedroom Imperial Spa Villa - beautiful view being high up (which was good exercise going up and down the hill to the restaurant for meals). The villa was showing its age a little - but nothing that spoiled our stay. had plenty of room - downstairs and upstairs - with some gym equipment downstairs. The bike wasn't really in working order, but the weights etc were OK. Bonus points for the number of hangars in the full double wardrobe. We always have to double up on hanging clothes when we stay in hotels as they give you 4-5 max. Not this time - there must have been more than 20 of them !! The pool was gorgeous. Has a kitchen, dishwasher and washing machine. We had half board, but ended up cooking a couple of dinners ourselves plus went out a couple of times as the Half Board menu didn't change while we were there (we were there for 10 nights). Very relaxing."

"The location is amazing with spectacular sea views and we found all the staff were very friendly, professional and helpful. We had a senior suite on the first floor which was spacious with plenty of seating, comfortable bed and large bathroom with separate walk in shower. However, there was a big crack in the full length mirror in the bedroom, the blind in the bathroom was not fixed properly, the fridge was difficult to close and there were lots of marks on the furniture. The suite definitely needed extensive maintenance which was very disappointing. The menu choices for the half board option is quite limited if you are staying more than a couple of nights and we were charged a higher price, than stated on the wine list, for the wine by the glass. When we queried this we were told the prices had not been updated! The breakfast offering was good with lots of hot choices and fresh fruit/pastries. Its an easy walk into Elounda town and takes about 40 mins."

"A truly wonderful experience from beginning to end! The hotel is gorgeous, extremely well-kept and spotless, with a very beautiful atmosphere and special attention to detail. Everything was as one would expect from a high-end hotel. But what made our stay truly special was the staff. Everyone was kind, smiling, professional, and always willing to serve us. I had contacted the hotel team before our arrival because I wanted to organize a surprise for my girlfriend's birthday. From the first moment, they showed real interest and helped us with every detail. Our communication was immediate, fast, and flawless, and in the end they managed to create a magnificent result. The most important thing for me was that I felt they didn't just provide a service, but genuinely wanted to help make a significant moment for us even more special. The surprise was wonderful and my girlfriend was thrilled! A big thank you to the whole team for the excellent hospitality, professionalism, and above all, for the warmth and attention you showed us. We are leaving with the best memories and will surely be very happy to return in the future."