Pearl Beach Hotel

"Pearl Beach Rethymno Price-quality mismatch! 1075818015 Low level of reception staff/especially MARGARITA/and hotel manager. Zero rating!"

"I am leaving this review with mixed feelings. On the one hand, the maids worked very hard and the rooms were clean. On the other hand, we received completely different rooms for the exact same price. Part of our group got a luxurious room for two people with a huge space, a bathtub, and a private outdoor jacuzzi, and some were even in a maisonette. The other part of the group, who had mostly paid for three people, were placed in small rooms where, apart from the two beds (the third one was like a camp bed), there was no room for luggage. In one case, you had to move the bed just to open the balcony door. The view was also facing an abandoned building behind the hotel.Of course, we asked at the reception why the rooms meant for three people were so much smaller than some of those for two, and the answer was concise... 'they just got lucky'. For me, this is a matter of a lack of basic consideration and organization. Unfortunately, I wouldn't want to rely on luck when going on a trip, especially when paying a relatively large amount of money. This is the reason why I am giving such a low rating."

"An absolutely amazing vacation as always. Clean and nice rooms, quiet. A friendly atmosphere and very helpful and friendly staff. The hotel is located near the beach. And excelent and varied diet. This was already our second visit to this hotel. And oncec again very pleasant, wonderful and fabulous. We'd love to come back again. The big thank you to all the staff who ensure the hotel runs smoothly."