Staybridge Suites Brighton

"Recommend this hotel, great location next to station, friendly reception staff, and lovely choice breakfast. We had king suite which was very comfortable, clean , kitchen area a bonus. Central to walk shops, beach, royal pavillion. Our first visit Brighton and will definitely book here if we go again, which we hope to."

"Don't bother with this hotel. Staff unhelpful. Room NOT a suite, as described. Accessible bathroom IS NOT accessible for those in wheelchairs and the room we stayed in, 311, had an issue with the bathroom floor not only being filthy but during the nights water, from ?, kept flooding the floor. The solution from housekeeping was to put towels on the floor around the toilet. The solution for the wet area/shower is to place a 'perching stool' in the shower area. This is not fixted to the wall and there's no grab-rail either. This is asking for an accident to the disabled person using it. Sink was situated in front of the toilet with no room for access from a wheelchair. One drop-down grab rail does not make the bathroom accessible. The sink units need to be located at the side of the toilets in the 'accessible bathrooms. When the issues with the room and non-access in the bathroom were raised the management offered us another but similar room, so why move and have all that extra hassle? Outside the front door was dog faeces which no one from the hotel bothered to clean up. As a last resort to my son not being able to access the toilet we were told he could use the toilet in the basement, 4 floors down. Then, when we were out a number of cardboard recepticles were left in the room with a note, '' From the medical centre, these are not ideal but may help in toiletting''. No, I would never stay here again, there are much better and cheaper hotels nearby with much better access, not just for wheelchairs but for those with heavy/large luggage. Also, that lift from the station, apparently hasn't worked for years. The area around the hotel isn't that clean either. If you are a wheelchair user you will be using Uber taxis."

"Good hotel experience here. Very friendly service, great kitchenette facilities in the room. Comfortable bed and good range of options for breakfast."