City Sleeper at Royal National Hotel

"Great stay at the City Sleeper. Kaouthar went out of her way to ensure our stay was perfect and even helped us to arrange an earlier check in as we needed to get to an event asap on arrival. This is our third stay at the city sleeper and we will always use this hotel for convenience when staying in London as staff 5*, and hotel excellent and clean."

"I have stayed here a number of times, most recently in August. Location is my primary reason for choosing this hotel. The hotel is 5 minutes walk from Russell Square tube station, allowing you to travel directly on the Piccadilly line from Heathrow. The 14 bus is just 3 minutes walk with stops at Piccadilly Circus, Old Bond St. and Harrods to name a few. Breakfast is more than satisfactory with no wait time to be seated compared with the much busier hotel that shares the same communal spaces. There is free, secure baggage storage which is great for early arrivals and late departures. There is a restaurant and bar just outside reception as part of the complex and a wide variety of restaurants a couple of minutes down the road. There are just two things I would flag: While bedrooms are clean and functional, there is no air conditioning. If you stay in the Summer months, they can become uncomfortably hot. The plug in fan just circulates room air which is off no benefit and the windows can only be opened very slightly for health and safety reasons. This greatly impacted our sleep on the most recent stay. Secondly, room sizes vary significantly. I am only aware of this because of having booked multiple rooms. I had expected that a twin and double room were essentially the same size but with the beds unzipped. However, the twin room was much more smaller than the double room, with both beds squashed against the wall and no floor space for luggage - just something to maybe confirm when checking in. That said, I would continue to book this hotel when visiting London."

"I had a wonderful stay at City Sleeper! The staff member Jasween was really friendly and helpful. I really appreciated the early check‑in arrangement they provided for me, which made my arrival so much more convenient. Great service overall, would recommend!"