B&B Hotel Firenze Nuovo Palazzo Di Giustizia

"B&B Hotel Firenze Nuovo Palazzo di Giustizia is easily one of the best budget hotels around. The entire team offers fantastic customer service but I want to give a special mention to Sarena at the front desk. She is extremely professional, welcoming and truly customer-oriented. My son has a severe nut allergy, which can make traveling stressful. Sarena went above and beyond by communicating directly with the kitchen staff to ensure a safe, nut-free breakfast every morning. She even personally involved herself in the kitchen and served his food to ensure zero cross-contamination. That level of care gave us total peace of mind. It was a wonderful experience, and I highly recommend this hotel to anyone visiting Florence! Thank you so much, Sarena! Location Situated conveniently near the Palazzo di Giustizia, the hotel offers a practical base with straightforward access to transport links. It is ideal for travelers looking for a hassle-free, accessible stay slightly away from the crowded city center. Atmosphere The atmosphere is warm, welcoming, and relaxed. From the moment you arrive, the welcoming environment makes you feel right at home. Rooms The rooms are functional, well-designed and comfortable, providing everything you need for a restful stay after a long day of exploring. If small refrigerator available in the room will be much better. Value Exceptional value for money. It easily stands out as one of the best budget hotels in Florence, delivering high standards without the steep price tag. Cleanliness Spotless throughout. The bedrooms, bathrooms, and communal dining spaces are maintained to an exceptionally high standard of hygiene. Noise level Very peaceful and quiet. The rooms are well insulated, ensuring a restful night's sleep free from disturbing outside noise. Service Incredible customer service, thanks to receptionist Sarena! My son has a severe nut allergy, which can make traveling stressful, but Sarena went above and beyond. She communicated directly with the kitchen staff to ensure a safe breakfast every morning, and even personally served my son's food to guarantee it was completely safe. Her professionalism and deep dedication to guest safety were remarkable. Amenities Great core amenities for a budget hotel, including reliable Wi-Fi, a comfortable dining area, and a safe, well-managed breakfast setup. Overall Verdict: A fantastic stay with unmatched customer care. I highly recommend this hotel and will definitely return!"

"Location was perfect, very close to the airport. Room was very neat and smelled amazing, it was a bit hot for what I am used too but overall it was a very good stay."

"The rooms were nice and clean, a bit dated though. The bed was comfortable and the shower was lovely, but the toilet didn’t work. It was reported a couple of times but it wasn’t fixed properly, it would flush once and then not at all. So we had to use the toilet near reception. On this experience I won’t be returning to this hotel or recommend it to others."