Admiral Grand Hotel

"A lovely hotel in a quiet location . Spacious room cleaned daily . We went on the Slano boat excursion to Dubrovnik ,worth going on especially the approach to the old harbour .(lots of photo opportunities ) We also went to Ston using Flix bus . A great place to visit with impressive walls . Staff helpul and pleasant . We were half board and there was always plenty of choice for breakfast and dinner . Our first visit to Croatia but would love to return . Thanks to all the staff for helping to make this a lovely restful week in a beautiful place Ray and Carol ."

"The room. You know when you are going to like a hotel when you’re told at check-in that they have upgraded your room free of charge to a sea view room. Finished up in room 238. Great view, spotlessly clean and a lovely comfy bed. TV had no mainstream English channels but we always travel with a now TV stick connected to a roaming data services. The TV did not appear connected the internet but it didn’t matter to us. Good room fridge but stocked up fully with a minibar. If you drank anything you marked it on the list and it went on your room tab. We arrived on a Sunday and all the local shops were shut so we used a bottle of tonic at 6 euros for a GandT on the balcony. No USB plugs in the room. Room service the best we’ve ever had. We went for breakfast and on the aircon panel there is an icon which is the please clean room which you press. For 7/7 days when we came back from breakfast the room was done. There is a kettle but suggest you take your own coffee and tea as you only get limited supplies. Tap water safe to drink. No shortage of hot water. FREE SAFE and its keyless and big. The food. I thought for buffet food it was very good. Nice salad to start and then normally three meats and two fish dishes to choose from. A bottle of wine started at 30 euros of 6 euros for glass. We opted for a big bottle of spring water at 5 euros. I think we paid 27 pounds per night extra with TUI to upgrade to half board. Think you would struggle in the surrounding area to find a three course meal for that. Breakfast good, nice rolls and croissants. Omelette’s made to order. Teapots available. Hotel grounds. No sunbed shortage here, free towels and no charge to change them. Spa was free and spotless. The view alone is worth the 5* the hotel has. The area Not a huge amount around the hotel. Two mini supermarkets, 3 places to eat and a bakers. Bus to Dubrovnik 3.75 euros each way. Also boat trips to Dubrovnik and around the islands. Some great walks around the bay and up to the church. The tourist info gave me a great walking map. E bike hire available (if the shop near the bakers ever opened) All in all a great stay. Some hot tips: Take water shoes, the stones on the beach are sharp Take a streaming TV stick if you can. Take your own coffee for the room. Take some insect repellent and bite cream Take an extension lead for the room, not many available sockets."

"First impressions - Great location right on the beach in Slano. Check in - felt a bit laid back or blasé no credit card impression required. Arrived at 10ish checked in at 3pm no issues spent the day on the beach. Bedroom was large with comfortable bed and sofa. Facilities - didn't use the Spa although it looked fine. We used indoor swimming pool, outdoor pool, sauna, jacuzzi and steam room. All good and clean. More than enough Sunbeds and they were comfortable. Food was fine although somewhat repetitive although there was a decent choice and were not left wanting for anything. The service however left some things to be desired and as ex hospitality people you would appreciate the need for a Maitre'D in a busy restaurant but there was none! There were no checks done on punters to check they were staying in the hotel, you could have walked in off the street and staff wouldn't have a clue. Most days punters had to lay their own tables and clear between courses. It was a shambles with no one in charge! We complained to the Hotel Manager which led to some improvement then we complained to the TUI rep after which the restaurant became much more organised. I think TUI need mystery shoppers to ensure some quality. Overall the food & restaurant was not 5star. Running alongside the lax supervision in the restaurant was the lack of security throughout the hotel, no porters or security staff and no checks on people coming and going and to give you an example, Slano is a destination for the small cruise ships i.e Unforgettable Croatia whose customers would disembark and come onto the hotel complex, use the sunbeds and more and with no challenge, this was free loading on a grand scale. The biggest issue I think is the quality of the management and supervision as well as insufficient and poorly trained staff."