Boat and CO

"Great hotel and would have been five stars but they are definitely short staffed at breakfast. Loved the area being away from the chaos of central Amsterdam. Great rooms, friendly staff and some nice restaurants near by. It’s just over a 30 minute walk from Amsterdam Centraal, which we did the first day. But we got the free ferry back from Amsterdam Centraal to NSDM, then another free ferry from NSDM to Pontsteiger. Then it is just a five minute walk to The July. The ferrys are very frequent and so easy. Already registered for opening dates of the new hotel in Lisbon as been impressed with this hotel so much."

"The room wasn't completely clean at check-in. There was a woman's hair stuck to the handwash in the bathroom, as well as small dead flies next to the window. I asked for late check-out and was told I had to pay 15 EURO for an hour. I found this ironic considering check out is 11am and check in is 3pm. Yet, with a 4hr window the room was still not adequately cleaned."

"We recently stayed at The July - Boat & Co for a 4-night family trip. As an apartment hotel, the layout and concept are absolutely fantastic for families. The property itself is visually stunning, the design is beautiful, and having a kitchen and separate living space made travelling with a little one much easier. Our interactions with the front desk staff were also consistently pleasant and welcoming. However, for a property that positions itself as a premium brand with a price tag to match (our final bill came out to over €1,170), the attention to detail left a lot to be desired. A few operational and service issues held the stay back: Baby Package Issues: We paid an extra €25 for "The Tiny Traveller Kit", but it wasn't fully set up in the room when we arrived and we had to call down for missing items like the changing mat. More critically, the high chair initially provided was broken and posed a genuine fall hazard. The staff did quickly replace it with a sturdy wooden chair from the restaurant once we called, but child safety items should be strictly vetted beforehand. Slow Service & Hidden Fees: Basic requests took quite a while. After asking for extra towels, we had to call a second time when nothing arrived after 30 minutes. It felt like the property was understaffed on runners. Furthermore, while the room service is essentially just a staff member bringing up food from the on-site restaurant (Vessel), we were charged a €5.00 "Room Service Charge" every single time—which makes the slow response times for basic room requests even more frustrating. Hygiene in Public Spaces: While the hotel is gorgeous, we noticed an excessive amount of flies in the seating area right next to the bar, which wasn't pleasant around food and drinks. Noteworthy Policies: There is no breakfast room service (you have to buy the €21.50 buffet and tray it up to your room yourself), food service ends sharply when the kitchen closes around 10 PM, and late check-outs are strictly billed at €15 per hour (amounting to a €60 charge for us). Of course this was optional. Overall, it’s a lovely building in a great location, and the front desk staff are wonderful. But if you are paying premium rates, you expect premium execution, and the property currently drops the ball on the finer details. We would consider staying again, but with managed expectations regarding the service speed."