Alcazar Hotel & SPA

"For ourselves this hotel was an ideal base for discovering the resort while attending an event. Although we only stayed for 3 nights the Alcazar Hotel provided everything we required. Couldn't fault the hotel, breakfast, room, facilities were all perfect. Lovely staff, very helpful. We had a suite at the front of the hotel, very large and comfortable. Will certainly return next year."

"We are staying here now it’s ok! Good location and Breakfast is nice, sometimes it’s very bit and miss, all the staff we have come across have been very friendly, unfortunately we have the nosiest room possible just above the outside seating area where people can not grasp the art of lifting the seats instead all we can hear is chairs being dragged across the decking this is the staff as well who are constantly moving furniture for no reason! Lack of info in the rooms no check out info, website says room service available but no info on anything, including the spa, WiFi is rubbish! All the clocks are wrong on the teles and air con controllers. It’s just lack of attention to detail in my opinion! Paper cups and a bottle of water when we checked in but never replaced, for the prices they charge I think that’s pretty poor!"

"Have to say this is not 4 star. The hotel has been refurbished and you can tell!! To be honest we had a great room with 2 balconies and it was very clean. The lady who cleaned our room was superb. What let the Hotel down was no kettle or cups in the rooms and the poor selection of breakfast and what I found disturbing was the guy who insisted spraying empty tables from a height with disinfectant and didn't realise that the the spray was covering our food. Seriously Alcazar, first rule of food hygiene!!! The pool area is good and beds are plentiful, not great and the cabanas could do with a good clean. Ants and flies are plentiful in both pool areas and balconies, so beware. Dont think I would go back but see how you get on..........."