Orca Praia

"The staff was friendly and helpful, and the pleasant atmosphere contributed to us feeling very comfortable. The location is ideal for exploring Madeira while simultaneously enjoying peace and relaxation. We can definitely recommend the Orca Praia Hotel and would love to come back anytime. Anyone who wants to spend a relaxing vacation with an ocean view on Madeira is in the right place here! Unfortunately, a rental car is essential. Many sights are not within walking distance. Renting a parking space in front of the hotel is not absolutely necessary; you can very easily find a free spot right on the street."

"Spent a fabulous week in Maderia, staying at Orca Praia. Cannot fault this hotel. Every room has a sea view ( we were in 508). Rooms are HUGE! Bed very comfortable. 2 large wing chairs. Plenty of storage. Bathroom had large walk in shower and complimentary toiletries. On B&B basis, but the breakfast was lovely. Freshly restocked and plentiful. Staff all helpful and friendly. Had a few insects in our sink and was swiftly sorted. Only gripe, if you can call it that, is all the steps down to the pool and promenade. A lift all the way down would be useful! We highly recommend this hotel for a quiet relaxing stay in Maderia. Well done Orca Praia!"

"The hotel is in a good location. The pool area is very nice. Breakfast was fine but no where near the best we have had on the island. Staff in general are helpful. Beware of false advertising. When you speak to the hotel they will tell you all their deluxe sea view rooms have a balcony. They do not! When discussing the issue reception staff were sympathetic and recognised that we had been given incorrect information. On getting involved, the manager was simply one of the rudest men I have ever met. He was only interested in deflecting the issue. Spoilt our stay and without doubt our least favourite hotel in Madeira. ( we have visited over a dozen times). On returning from our holiday have emailed the hotel several times. Haven’t even had the courtesy to reply. I have given the management and owner 6 weeks to reply to my concerns before going public with my review. Very disappointing"