Fergus Club Pineda Splash

"Excellent!!! Very friendly buffet staff, varied, restaurant staff very attentive.. In general, everyone very friendly..."

"We have recently returned from a group holiday with friend we did not have any children with us and my heart goes out to the people that did and I have to say I would never return. Don't get me wrong the hotel itself is lovely and clean but what we experienced was horrendous I understand people take full advantage of all inclusive drinks but when you have people that drunk all day and night lying around smashing glasses in the hotel and outside main entrance it's fair to say that is to much hotel staff did nothing about this even when complaints were being made it actually took for a massive fight to break out at 4 am leaving blood up walls and floors police were called . The food was disappointing was always cold and just repeated day after day with a few little changes there is only one bar to cater for the whole of hotel needless to say we would not be recommended this to any of our friends and family to visit"

"*rough post and will revise at the end* Currently on day 5/14. Food isn't as bad as is being made out. There's always been something for everyone to eat. The main problem at mealtimes is that the juice machines are turned off so you have to exit the restaurant and go to the only bar to get your kids juice. There is no separate queue for alcohol/non-alcoholic so you could be waiting for some time. The doors to the pool areas are CLOSED until 10:00 so everyone is locked in and then runs out for beds (embarrassing!). You also require a card for a cup to get your drinks. We've always taken our own travel cups which make the cards invalid. The bar staff reluctantly fill the cups after explaining you could stand and order 2 juices to fill it regardless so it takes up more of everyone's time. Certainly not 4 stars anymore and can say for certain that we won't be returning under the current setup. We were also given the wrong room with 4 beds thrown into a box (certainly not the deluxe family room we booked however, we did eventually get moved on day 3)."